Senior Machine Learning Engineer, Nova

🕒 December 18, 2025

🇺🇸 United States – Remote

💵 $133.5k - $212k / year

⏰ Full Time

🟠 Senior

🤖 Machine Learning Engineer

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Iterable

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🤖 Artificial Intelligence

🤝 B2B

💰 $200M Series E on 2021-06

Artificial Intelligence • B2B • Marketing

Iterable is an AI-powered cross-channel marketing platform that enables businesses to engage consumers through integrated messaging across email, mobile, web, and more. It supports enterprises in designing and automating personalized marketing campaigns that leverage real-time data to enhance customer experiences. Iterable offers tools for data activation, segmented messaging, and dynamic campaign creation, allowing marketers to build individualized customer journeys and maximize campaign impact through seamless cross-channel communication. With a focus on enterprise solutions, it facilitates the transformation of marketing operations into secure and scalable systems.

📋 Description

• Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers. • Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns. • Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring. • Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently. • Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics. • Prototype applied ML solutions to validate feasibility before investing in full builds. • Ensure secure, robust handling of data used in ML workflows and retrieval operations. • Collaborate with product, design, and engineering to align ML system design with user experience and product goals. • Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.

🎯 Requirements

• 5+ years experience as a Machine Learning Engineer or similar role focused on production systems. • Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits. • Experience with retrieval systems, vector databases, search technologies, or RAG architectures. • Prior work integrating ML or LLM-powered features into production applications. • Understanding of ML evaluation techniques, experimentation design, and failure analysis. • Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity. • Strong communication and collaboration skills in a distributed environment.

🏖️ Benefits

• Competitive salaries, meaningful equity, & 401(k) plan • Medical, dental, vision, & life insurance • Balance Days (additional paid holidays) • Fertility & Adoption Assistance • Paid Sabbatical • Flexible PTO • Monthly Employee Wellness allowance • Monthly Professional Development allowance • Pre-tax commuter benefits • Complete laptop workstation