Director of Key Accounts

🔥 13 hours ago

🗽 New York – Remote

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💵 $125k - $185k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Bubble

Bubble

11 - 50 employees

🍽️ Food & Beverage

🏥 Healthcare

☁️ SaaS

💰 Pre Seed Round on 2020-11

Food & Beverage • Healthcare • SaaS

Bubble is a company that helps businesses create and manage custom branded links, QR codes, and barcodes through its platform. The company offers various solutions for industries such as retail, consumer packaged goods, media & entertainment, and more. Bubble provides tools for link customization, analytics, and marketing campaigns, allowing companies to enhance customer engagement and track performance. The platform also offers integrations with existing tools, making it versatile for enterprise use. Bubble is trusted by many leading brands for its reliable and secure service.

📋 Description

• Own the full Amazon P&L, including revenue, margin, and profitable sustainable growth • Define the multi-year Amazon vision, roadmap, operating structure, people, partners, and capabilities • Build and manage the Amazon calendar of launches, promotions, deals, and seasonal moments • Direct the external Amazon agency relationship, setting strategy, prioritizing work, and managing KPIs • Serve as the internal Amazon authority across commercial, brand, creative, finance, and operations teams • Own Amazon SEO, search algorithm optimization, catalog content, A+ content, brand store, enhanced content, and new listing launches • Monitor and resolve listing and account health issues, including Buy Box, suppressions, and compliance • Own Amazon creative strategy and contribute to paid media ad creative • Oversee Amazon advertising across Sponsored Products, Sponsored Brands, Sponsored Display, and DSP • Design and run test-and-learn programs across listings, creative, and campaigns • Monitor and adjust ad investment to maximize ROI and achieve sales and profitability targets • Analyze Amazon metrics including CVR, Buy Box, RoAS, ACoS, TACoS, ASP, and NTB • Partner with demand planning and operations on forecasting, in-stock rates, and FBA inventory management • Balance inventory investment against sell-through and profitability while minimizing stockouts and excess inventory • Troubleshoot shipments, reconciliation, and chargebacks affecting account health or P&L • Monitor customer reviews, ratings, and feedback to inform product, content, and customer experience improvements • Deliver executive-level channel reporting and strategic recommendations • Represent Amazon in leadership forecasting and commercial reviews

🎯 Requirements

• 8+ years of experience in Amazon account management/eCommerce, ideally in beauty, CPG, or a similarly fast-moving, competitive category • Track record of owning a P&L and driving profitable, sustainable growth—not just sales volume • Deep hands-on knowledge of Amazon SEO, listing optimization, and Amazon advertising (Sponsored Products/Brands/Display; DSP a plus) • Working knowledge of FBA inventory management and demand forecasting • Experience directing an agency or freelance partner • Sharp analytical instincts and comfort working directly with data • Point of view on creative and what performs on Amazon • Excellent executive communication skills • Bias toward action and ability to set strategy while doing hands-on work

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