Field Service Engineer

🔥 8 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of ITW

ITW

10,000+ employees

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Travel to customer facilities throughout Texas to perform preventive maintenance, equipment calibration, troubleshooting and repairs, and installation and commissioning of new systems • Diagnose mechanical, electrical, and software-related issues • Provide customers with technical guidance and hands-on training • Complete accurate service documentation, field reports, and expense reports • Maintain professionalism and customer satisfaction during service visits • Follow company and customer safety procedures • Support customers throughout Texas, with occasional travel to other regions as business needs require • Work independently as a home-based field service engineer while receiving support from an experienced technical team

🎯 Requirements

• Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field preferred • Military technical experience or trade school training may be considered in place of a degree • Strong mechanical and electrical troubleshooting skills • Ability to read electrical schematics and mechanical drawings • Comfortable working with Windows-based computers and technical software • Excellent organization, communication, and customer service skills • Ability to work independently with minimal supervision • Previous field service experience • Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment • Experience with materials testing systems • Experience delivering technical training to customers in both hands-on and classroom settings • Industrial automation or controls experience • Ability to travel daily throughout Dallas and Texas • Approximately 75% routine overnight travel • Ability to follow company and customer safety procedures

🏖️ Benefits

• Home-based position with flexibility and independence • Technical training • Professional development • Opportunity to support leading companies across aerospace, medical devices, automotive, consumer products, pharmaceuticals, and higher education • Equal employment opportunity

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