ITW
10,000+ employees
🚘 Automotive
🏗️ Construction
🍽️ Food & Beverage
Automotive • Construction • Food & Beverage
ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.
Service Manager
Job not on LinkedIn
🕒 July 28
Where this job comes from
Posted on ITW's careers page, not through a job board
First seen by Remote Rocketship July 28
Still open on ITW's site. Checked 5 hours ago.
ITW
10,000+ employees
🚘 Automotive
🏗️ Construction
🍽️ Food & Beverage
Automotive • Construction • Food & Beverage
ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.
📋 Description
• Developing, maintaining, and managing a highly technical field service team • Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support, emergency visits, etc. • Providing coaching and training on products, procedures, service repair techniques, and customer service • Meeting or exceeding customer satisfaction results • Talent development • Increasing employee retention and engagement levels
🎯 Requirements
• High school diploma or GED with a minimum of 4 years of relevant experience • 1-3 Years of relevant experience with a degree of higher learning such as an Associates/Bachelors Degree; AND • Previous management experience is required. • Sales Strategy and Customer Development • Knowledge of an Annual Operating Plan/Long Range Plan • Experience managing a Profit & Loss statement, cost control, inventory management, customer facing metric management (KPI, etc.) • Service/product knowledge for commercial food equipment • Mechanical aptitude
🏖️ Benefits
• Essential coffee, tea, and snacks available in the office • ITW Diversity and Inclusion strategies
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