IT Support Technician – Entry-Level

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $33.5k / year

⏰ Full Time

⚪️ Entry-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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J-Mack Technologies, LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏢 Enterprise

☁️ SaaS

⚡ Productivity

Enterprise • SaaS • Productivity

J-Mack Technologies, LLC is a company that specializes in software development and IT consulting services. They offer custom software solutions that aim to optimize business processes and enhance productivity for various organizations. Their services also include enterprise technology integration and digital transformation strategies.

📋 Description

• Assist developers with evaluating software developed for veterans' affairs • Build test plans with test cases based on user stories • Generate test data using manual processes • Execute test cases to evaluate software performance • Document test results • Communicate defects to the development team • Potentially gain skills in automation and development while establishing software testing experience

🎯 Requirements

• Experience with test methodologies, QA process, and the software release cycle • Knowledge of release procedures and software defect tracking • Knowledge of object-oriented programming concepts • Ability to apply appropriate test methodologies, including writing test plans and test cases • Prior experience with federal or VA.gov digital services highly desirable • Must be able to pass a US Government Public Trust Security Clearance • Experience with JIRA • Experience with Selenium • Experience in an Agile working environment • Knowledge of operating systems and networking

🏖️ Benefits

• Fully remote, full-time role with meaningful mission impact for the Veteran community • Opportunity to shape standards and practices at the program level • Medical, Dental & Vision Insurance — J-Mack covers 80% of employee premiums and 50% of dependent premiums • Basic Life, Short-Term Disability & Long-Term Disability — J-Mack covers 100% of the costs • 401(k) Safe Harbor Plan with full vesting and 4% company match • Paid Time Off: 120 hours annually, increasing to 160 hours after 5 years • 11 Paid Holidays • Charity Matching: J-Mack matches employee donations up to $250 annually, plus donates a percentage of profits to various charities each year