Senior Marketing Business Intelligence Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟠 Senior

📊 Business Intelligence Developer

👻 Ghost score 0%

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Jackson Hewitt Tax Service Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

💸 Finance

👥 B2C

📋 Compliance

Finance • B2C • Compliance

Jackson Hewitt Tax Service Inc. is a U. S. -based tax preparation and resolution company that provides year-round tax filing, refund advance loans, tax planning, and IRS representation services through company-owned offices, franchises, and in-store locations (including Walmart), as well as online filing options. It serves individual taxpayers, self-employed clients, and small businesses, offering guarantees (e. g. , Biggest Refund, Lifetime Accuracy) and support for audits, collections, amended returns, and other tax issues. Jackson Hewitt also offers franchise opportunities and hires seasonal and full-time tax professionals.

📋 Description

• Audit existing reporting and dashboard assets to identify opportunities for improvement and reuse • Design, develop, publish, and maintain Power BI dashboards, reports, and semantic models • Create reporting for company performance, season outlook, customer acquisition, retention, conversion, and product mix analysis • Develop CRM and marketing funnel reporting, including leads, appointments, outreach activity, and return conversion • Build dashboards supporting segmentation, drilldowns, trend analysis, and performance comparisons • Manage Power BI workspaces, report deployment, permissions, refresh schedules, and production support • Support Power BI data connectivity, gateway administration, and troubleshooting • Create reporting for channel, offer, outreach, and customer experience experiments • Partner with business stakeholders to translate reporting requirements into analytical solutions • Collaborate with Marketing, Product, Analytics, and Operations to deliver actionable insights supporting customer growth, marketing effectiveness, CRM performance, and business results

🎯 Requirements

• 5+ years of Business Intelligence, Analytics, or Reporting experience • Expert-level Power BI development experience, including dashboard and report development, DAX, advanced calculations, data modeling, semantic models, star schema design, performance optimization, and Power BI Service administration and deployment • Expert-level SQL skills and experience working with large, complex datasets • Experience integrating data from multiple sources into unified reporting solutions • Experience publishing, supporting, and maintaining production Power BI environments • Experience configuring and troubleshooting Power BI gateways, refreshes, and data connections • Ability to create executive-facing dashboards and visualizations • Strong analytical, communication, and stakeholder management skills • Authorized to work in the United States • PTIN Certification: Yes • Experience supporting marketing, CRM, customer acquisition, or lifecycle analytics preferred • Experience with Python preferred • Experience with Salesforce or other CRM and marketing platforms preferred • Experience supporting A/B testing and performance measurement preferred • Retail, franchise, financial services, or consumer services experience preferred

🏖️ Benefits

• Seasonal employee benefit options available • Employee discounts • Opportunity for advancement • Training & development • Flexible schedule • Free tax education • Free personal tax return • Health and financial benefits • Financial counseling • Life insurance • Work lotto • Discount Rx savings • Telehealth plans • Performance, referral, and sign-on bonuses