
51 - 200 employees
Founded 2015
🎖️ Defense
🏛️ Government
Defense • Government
JCTM is a service-disabled veteran-owned small business (SDVOSB) and SBA 8(a) certified government contractor that provides professional services and technical solutions to the U. S. Department of Defense and intelligence community. JCTM delivers training and instructor-led courses (e. g. , Advanced AI Command Course, Weapons and Tactics Instructor support, aviation intelligence training), workforce augmentation, and program management support. They emphasize workforce stability, management agility, and global reach; hold certifications including CMMC Level 2, ISO 9001:2015, and ISO 27001:2022; and participate on multiple federal contract vehicles (GSA MAS, SeaPort-NxG, STARS III, OASIS+, etc. ). Testimonials show strong performance supporting Marine Corps and DoD intelligence training and technical services. JCTM operates in the GovCon space, providing cleared personnel and classroom/academic facilities for defense and intelligence customers.
🔥 8 minutes ago
Where this job comes from
Posted on JCTM's careers page, not through a job board
First seen by Remote Rocketship 8 minutes ago

51 - 200 employees
Founded 2015
🎖️ Defense
🏛️ Government
Defense • Government
JCTM is a service-disabled veteran-owned small business (SDVOSB) and SBA 8(a) certified government contractor that provides professional services and technical solutions to the U. S. Department of Defense and intelligence community. JCTM delivers training and instructor-led courses (e. g. , Advanced AI Command Course, Weapons and Tactics Instructor support, aviation intelligence training), workforce augmentation, and program management support. They emphasize workforce stability, management agility, and global reach; hold certifications including CMMC Level 2, ISO 9001:2015, and ISO 27001:2022; and participate on multiple federal contract vehicles (GSA MAS, SeaPort-NxG, STARS III, OASIS+, etc. ). Testimonials show strong performance supporting Marine Corps and DoD intelligence training and technical services. JCTM operates in the GovCon space, providing cleared personnel and classroom/academic facilities for defense and intelligence customers.
• Analyze, design, implement, test, and maintain recurring and ad-hoc operational reports within the USCIS Centralized Data Repository (CDR) • Develop and improve automated processes for data collection, processing, report generation, and distribution • Support collection, transformation, and integration of data from Amazon Connect, Salesforce, chat platforms, and other authorized sources • Maintain daily, weekly, monthly, quarterly, and annual reports according to USCIS requirements and schedules • Support creation, maintenance, and enhancement of reports and interactive dashboards • Review incoming data, identify missing files or anomalous statistics, and coordinate resolution of reporting discrepancies • Identify manual reporting activities suitable for automation and implement approved improvements • Monitor automated data imports, scheduled reporting tasks, and related processes • Prepare specialized data extracts, reports, and analytical products for USCIS operational requirements • Test new and modified reports, automated workflows, and reporting system enhancements before deployment • Maintain reporting documentation, operational procedures, automation workflows, and system modification records • Collaborate with USCIS stakeholders, technical teams, and external vendors • Provide ongoing technical and analytical support for the CDR and associated reporting processes
• Associate's degree or higher • Minimum of 5 years of experience in the Information Technology field • Ability to analyze, design, implement, test, and maintain reports and information technology processes • Ability to support reporting system enhancements, technical documentation, and ongoing system maintenance • Strong analytical skills and attention to detail • Ability to troubleshoot technical issues and communicate findings effectively • Applicants selected must be subject to a security investigation and meet eligibility requirements for access to applicable government information and systems • Satisfactory USCIS Enter-on-Duty (EOD) determination required before beginning work • Ability to obtain and maintain the required government suitability determination • Nice to have: experience developing automated reports, data processing workflows, or business intelligence solutions • Nice to have: experience with Amazon QuickSight, Amazon Connect Reporting, Crystal Reports, or comparable reporting tools • Nice to have: proficiency with SQL queries, relational databases, or data extraction and transformation techniques • Nice to have: experience using Python or PowerShell to automate reporting functions • Nice to have: familiarity with AWS cloud services, including Amazon S3 • Nice to have: experience designing dashboards, analyzing large datasets, and validating reporting outputs • Nice to have: advanced Microsoft Excel skills, including data analysis and reporting automation • Nice to have: familiarity with Jira, Confluence, SharePoint, or enterprise change management tools • Nice to have: experience supporting federal reporting systems or large-scale customer service operations
• Mentorship and a collaborative work environment • Opportunities for career growth and contribution to strategic goals • Exposure to enterprise reporting and automation technologies • Opportunities to gain experience in data automation, enterprise reporting integration, dashboard development, and large-scale operational analytics
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