AI Experience Engineer

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Logo of JDPA LIMITED

JDPA LIMITED

- employees

🚘 Automotive

🛡️ Insurance

💼 Consulting

Automotive • Insurance • Consulting

JDPA LIMITED is a provider of data, analytics, and software solutions serving the automotive ecosystem and adjacent financial and insurance sectors. It offers vehicle valuations, market and retail intelligence, quality and customer-experience benchmarks, digital marketing and advisory services to OEMs, dealers, insurers and lenders. JDPA LIMITED combines proprietary customer and VIN data with advanced analytics and SaaS products to help clients improve product design, retail performance, risk management, and finance operations.

📋 Description

• Own full-stack design and engineering quality for Innovation Crew pilots and prototypes, from brief or wireframe through backend service, API integration, and polished interface • Ensure deliverables for engineering leadership and business stakeholders are visually consistent, accessible, and legible to non-technical audiences • Design human-on-the-loop interaction patterns for agentic systems • Build interfaces for inspecting agent traces, auditing reasoning outputs, adjusting parameters, and surfacing anomalies • Build and maintain a shared design system and component library, including streaming output displays, agent status indicators, trace inspection views, confidence surfaces, and human-review interfaces • Define UX standards and interaction vocabulary for AI Assistants and Copilots capabilities • Conduct lightweight user research and usability testing with internal stakeholders and business unit partners • Partner with the Principal AI Engineer on evaluation interfaces and agent observability dashboards • Champion WCAG accessibility standards and performance engineering • Apply JD Power brand guidelines to externally shown outputs • Contribute UX and frontend technology evaluations to the Emerging Technology Radar process • Propose Architecture Decision Records for adopted AI interaction patterns

🎯 Requirements

• Full-stack engineering experience with frontend depth • Ability to build backend services, wire up data sources, and produce polished production-quality interfaces • Production experience with AI-powered systems • Experience with streaming output, agent interaction surfaces, human-review workflows, trace inspection interfaces, or similar • Understanding that LLM systems are non-deterministic and require regular inspection • React or equivalent frontend experience • Experience with modern design systems • Ability to design interactions and implement them in code • Ability to work fluidly between Figma and code • Experience with agent observability tooling such as Langfuse, LangSmith, Phoenix/Arize, or equivalent • Data visualization for non-technical audiences • Knowledge of WCAG accessibility standards • Familiarity with the JD Power product ecosystem or user base • Eval harness design or familiarity with LLM-as-judge patterns • Strong product intuition regarding user needs from AI agents

🏖️ Benefits

• Salary range of $130,000–$160,000 USD or $115,000–$130,000 CAD per year • Flexible remote work arrangement • Opportunity to work on AI-powered systems and agent workforce initiatives • Exposure to executives and potentially external clients • Opportunity to shape JD Power’s AI Assistants and Copilots capability pillar • Opportunity to document reusable components and share them with the engineering organization • Diverse workforce and equal employment opportunity commitment • Recruitment and selection accommodations available

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