Inside Sales Specialist

🔥 8 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

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JELD-WEN, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1960

🏭 Manufacturing

🏗️ Construction

💰 Post-IPO Secondary on 2021-03

Manufacturing • Construction • Sustainability

JELD-WEN, Inc. is a leading global manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products for residential and commercial use. Founded in 1960, the company emphasizes innovation and sustainability in its practices, striving to deliver high-quality products that meet energy-efficiency standards while being environmentally responsible. With a commitment to continuous improvement and a diverse, inclusive culture, JELD-WEN aims to have a positive impact on both its customers and the planet.

📋 Description

• Proactively engage customers through outbound calls, emails, and follow up activities to generate, qualify, and advance sales opportunities. • Understand customer needs and recommend appropriate products, programs, and solutions. • Research, qualify, and pursue new leads while maintaining consistent engagement with existing customers. • Close sales, upsell products and services, and consistently achieve assigned sales targets. • Respond to customer inquiries by answering questions, providing additional information, and explaining product features and benefits. • Provide sales support, technical assistance, and guidance related to company products, services, and quoting systems. • Maintain accurate and up to date records of customer interactions, opportunities, and pipeline activity in CRM systems. • Monitor product, service, and competitive information to effectively position solutions. • Collaborate with internal partners (e.g., operations, customer experience, warranty, or facility teams) to resolve customer issues and ensure timely resolution. • Support a positive customer experience by maintaining professionalism, responsiveness, and composure in fast-paced or high-pressure situations. • Perform additional related duties as assigned.

🎯 Requirements

• High school diploma or general education degree (GED) • Minimum of 4 years of total relevant experience, which may be a combination of window or door manufacturing, production and machining, inside or outside sales and/or customer service. • Strong written and verbal communication skills. • Ability to effectively present information one on‑ ‑one or in small groups. • Strong listening, problem solving‑, and sales skills. • Ability to work independently and collaboratively in a team environment. • Ability to manage stress and maintain composure in customer-facing‑ situations. • Proficiency with Microsoft Office and CRM tools (e.g., Salesforce). • Strong phone presence and outbound calling skills. • Ability to consistently achieve performance and sales targets. • Customer focused‑ mindset with commitment to delivering a positive experience.

🏖️ Benefits

• medical & dental • generous leave policies • retirement program