Business Analyst – SAO, Student Accounts

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🔥 10 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $64.5k - $112.8k / year

⏰ Full Time

⚪️ Entry-level

🧐 Business Analyst

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JHU EEHPC

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤖 Artificial Intelligence

🏥 Healthcare

Education • Artificial Intelligence • Healthcare

JHU EEHPC is the Energy Efficient High Performance Computing Lab at Johns Hopkins University, led by Tinoosh Mohsenin. The lab focuses on designing medical, health, and wearable devices and developing tiny, energy-efficient wearable and mobile computing systems through cross-layer approaches spanning algorithms, architecture, hardware, and system integration. It applies high-performance computing and artificial intelligence methods to smart health monitoring, robotics, autonomous navigation, and related domains, aiming to revolutionize healthcare, transportation, and public utilities.

📋 Description

• Develop, maintain, and enhance analytical and operational reports for Student Accounts leadership, daily operations, reconciliations, compliance monitoring, and strategic decision-making • Analyze complex student financial datasets to identify trends, anomalies, discrepancies, and process or system improvement opportunities • Perform data validation, reconciliation, and quality assurance across Student Accounts systems, Workday, the Student Information System, and integrated platforms • Translate data and analysis into findings, dashboards, reports, and recommendations • Support the Workday implementation and university-wide transformation initiatives by representing Student Accounts business, reporting, data, and system requirements • Participate in Workday design and implementation, including requirements gathering, business process review, data mapping, configuration validation, integration testing, user acceptance testing, and implementation readiness • Evaluate existing reports and data processes and help determine future-state reporting requirements • Validate data conversion, integrations, and financial transactions during implementation and post-production • Act as liaison among Student Accounts, University Information Systems, Workday project teams, consultants, vendors, and university stakeholders • Elicit, define, analyze, and document business, functional, data, and reporting requirements • Develop test scenarios and cases and perform or coordinate system, integration, regression, and user acceptance testing • Document testing results, defects, data discrepancies, and business impacts and coordinate resolution • Identify system, process, reporting, data impacts, cross-functional dependencies, risks, and implementation impacts • Facilitate business requests, evaluate reporting and system needs, manage prioritization, and resolve issues with technical teams • Manage and support JIRA requests related to Student Accounts systems, reporting, enhancements, defects, and technical initiatives • Assist with triage and root-cause analysis of production, integration, reporting, and data issues • Support documentation, procedures, reporting definitions, data mappings, and sustainable business processes • Partner with vendors, UIS, project teams, and university stakeholders on technology solution selection, implementation, testing, and ongoing support

🎯 Requirements

• Bachelor's Degree in a related field • Three years of related experience • Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, subject to the JHU equivalency formula • Ability to explain basic technical concepts to non-technical audiences • Strong logic and reasoning capabilities • Process-oriented ability to write current-state and future-state workflows • Interpersonal skills and comfort interacting with diverse groups at various organizational levels • Clear and effective articulation • Superior listening, oral, and written skills • Detailed understanding of software development life cycle phases • Ability to develop test cases and oversee user-acceptance testing • Pre-employment background check required • Successful candidates are subject to Johns Hopkins University vaccination requirements • Preferred: Master's Degree • Preferred: Four years of related work experience demonstrating increasing responsibility • Desired experience in higher education, project management, and accounts receivable/billing • Experience with document imaging systems, preferably OnBase

🏖️ Benefits

• Total rewards package supporting health, life, career, and retirement • Seasonal flu vaccine required for faculty, staff, and students, with religious or medical exceptions • Vaccinations required for applicable positions provided at no cost • Remote work arrangement • Full-time employment • Pre-employment background check • Accommodation support during the pre-employment process

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