Jones Lang LaSalle Americas, Inc.
10,000+ employees
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
Assistant Facility Manager
Job not on LinkedIn
🕒 June 30
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Jones Lang LaSalle Americas, Inc.
10,000+ employees
We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.
📋 Description
• Support the Account Team in delivering reliable retail static and mobile engineering services and 3rd Party Outsourcing operations to Corporate Real Estate Client across multiple locations • Drive client satisfaction through proactive vendor management, operational excellence, and strategic relationship building while maintaining 95%+ service delivery standards and ensuring full regulatory compliance • Partner with key client representatives to support JLL and client corporate real estate goals and objectives • Manage Pittsburgh, PA-based 3rd Party Vendor Outsourcing Program with direct oversight of four (4) outsourcing representatives • Deliver comprehensive services to remote retail locations including HVAC, Plumbing, Electrical, and General Maintenance operations • Monitor 3rd Party Service Agreements to ensure cost-effectiveness and quality standards • Oversee account platforms and work order management systems • Manage preventative maintenance scheduling and compliance tracking • Administer access control systems across all locations • Monitor and optimize service agreement performance metrics • Enforce all Company policies and training requirements regarding safe and efficient operations and work practices • Maintain adherence to Jones Lang LaSalle operations standards and quality benchmarks • Demonstrate strong collaboration and teamwork within the account team • Drive development and implementation of Integrated Facilities Management (IFM) best practices • Identify and execute process innovations to improve service delivery and client satisfaction • Participate in strategic planning sessions and continuous improvement initiatives
🎯 Requirements
• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field required • Minimum of two (2) years of industry experience in corporate environment, third-party service provider, or consulting capacity • Demonstrated experience managing vendor relationships and outsourced service programs • Proven track record in multi-site facilities operations • Basic to intermediate knowledge of facility/property management operations • Working knowledge of HVAC, Plumbing, Electrical, and General Maintenance support services • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) • Experience with facilities management software systems and CMMS platforms
🏖️ Benefits
• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay
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