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Facilities Coordinator

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

đź’Ľ Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

đź“‹ Description

• Manage the Work Order System end-to-end, including analyzing service requests, identifying duplicates, initiating new requests, and monitoring supplier-dispatched work orders for SLA compliance • Coordinate and schedule service activities at Postal Service sites while minimizing disruption to client operations • Provide timely reporting and maintain accurate account-process, procedure, and metrics data, including Excel consolidation • Act as liaison between vendors, account teams, and service providers to coordinate work execution • Manage critical issues with a zero-target approach for controllable incidents and vendor-caused missed services • Coordinate vendor performance discussions and support vendor quality assurance efforts • Support the account team with platforms, tools, processes, and procedures to meet service requirements and drive new client business

🎯 Requirements

• Knowledge and experience in delivery and management of Facility Services • Excellent verbal and written communication and presentation skills • Proven record of providing excellent internal and external customer service • Proficient knowledge of Microsoft Word, Excel, and PowerPoint • Strong organizational, management, and supervisory skills • Self-starter with strong ability to work independently and prioritize multiple responsibilities • Knowledge of standard business and accounting practices • Knowledge of the Corrigo Work Order system • Experience with vendor management and quality assurance processes • Familiarity with service level agreement (SLA) management and compliance monitoring • Experience supporting large-scale facility operations or postal service environments • Background in client-facing roles within facility management • Remotely based in Eastern or Central Time zones • Authorized to work in the United States without sponsorship • This position does not provide visa sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health • Diversity, inclusion and belonging across teams • Reasonable accommodations for individuals with disabilities

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