Jones Lang LaSalle Americas, Inc.
10,000+ employees
🏠Real Estate
🤝 B2B
đź’Ľ Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
Facilities Coordinator
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Jones Lang LaSalle Americas, Inc.
10,000+ employees
🏠Real Estate
🤝 B2B
đź’Ľ Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
đź“‹ Description
• Manage the Work Order System end-to-end, including initiating service requests, analyzing duplicate requests, and ensuring timely completion in compliance with SLAs • Monitor work orders dispatched to suppliers and follow up with service providers to ensure improvement, resolution, and adherence to performance standards • Coordinate and schedule service activities at Postal Service sites with minimal disruption to client operations • Provide direction and information to vendors, account teams, and service providers to ensure excellent coordination and execution of work • Generate reports and maintain accurate, timely updates to all systems data supporting account processes, procedures, and metrics • Manage critical issues with a zero-target approach for controllable incidents and missed services caused by vendors • Support vendor quality assurance efforts and facilitate performance discussions to drive continuous improvement • Serve as a key liaison between clients, vendors, and internal teams • Report to the Facility Manager and support JLL Operations Team facility service delivery
🎯 Requirements
• Knowledge and experience in delivery and management of Facility Services • Excellent verbal and written communication and presentation skills • Proven track record of providing excellent internal and external customer service • Proficient in Microsoft Word, Excel, and PowerPoint • Strong organizational, management, and problem-solving skills • Strong ability to work independently and prioritize multiple responsibilities • Knowledge of standard business and accounting practices • Knowledge of the Corrigo Work Order system preferred • Experience with vendor management and quality assurance processes preferred • Familiarity with service level agreement (SLA) management preferred • Experience supporting large-scale facility operations preferred • Background in client-facing roles within facility management preferred • Candidates must be authorized to work in the United States without sponsorship • No visa sponsorship provided
🏖️ Benefits
• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture prioritizing mental, physical and emotional health • Diversity, inclusion and belonging across teams
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