Senior Director, Performance

Job not on LinkedIn

🕒 Yesterday

🏄 California, Illinois, +3 more states – Remote

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💵 $128k - $155k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 20%

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Build and own the performance discipline for the JLL Life Sciences platform • Define and maintain scorecard architecture, KPI library, data quality expectations and governance cadence across Life Sciences accounts • Convene the performance community, run peer review of scorecards and distribute best practices • Partner with Sales Development and account leadership during pursuit and solutioning • Carry performance through pursuit, transition, go-live and steady state • Maintain cross-account benchmarking of performance outcomes, at-risk fee position and best practices • Work with the JLLT Technology Pod to automate performance administration • Resolve account issues involving scorecards, client dissatisfaction and delayed transitions • Own capability standards and career paths for performance across the vertical • Approve methodology deviations, performance resourcing assumptions and self-perform handoff standards • Participate in interviews and provide annual performance review input for performance roles • Escalate measurement-integrity matters directly to Managing Directors and the COO

🎯 Requirements

• Has built or substantially rebuilt a performance or measurement function, not only run one • Credible with Account Directors, Managing Directors and clients • Strong commercial grounding in management fee mechanics, contract structure and margin protection • Comfortable operating through influence and standards rather than headcount • Willing to change how the work is done rather than administer the current model well • Candidates must be authorized to work in the United States without sponsorship • Familiarity with Life Sciences, GxP or regulated environments (preferred)

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Remote work arrangement • Travel up to 25% or as needed

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