Senior Program Manager – Technology

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🔥 16 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $123k - $150.7k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

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Jones Lang LaSalle Americas, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Lead and manage multiple programs and projects within the AI Tools and Agent Development workstreams, collaborating with cross-functional teams, business partners, and technology vendors • Serve as the primary program lead for enterprise AI tool adoption initiatives, including generative AI platforms, copilot integrations, and productivity automation solutions • Partner with business stakeholders to identify opportunities for AI agent development, defining use cases, requirements, and success criteria in collaboration with the Enterprise Architecture team • Coordinate the end-to-end lifecycle of AI agent development projects from ideation through deployment ensuring alignment with enterprise architecture standards and JLLs technology strategy • Develop and execute program plans, including scope definition, resource allocation, budget and timeline management, risk assessment, and mitigation strategies • Drive program goals, objectives, and success criteria, aligning with organizational strategic objectives and the Enterprise Architecture roadmap • Regularly monitor and report on program status, risks, and issues, providing recommendations and escalations to senior leadership • Act as a connector between business partners and engineering/AI teams, translating business needs into actionable technical requirements and vice versa • Foster a collaborative working environment and promote effective communication among project team members, stakeholders, and vendors • Proactively identify and address potential project roadblocks and conflicts, implementing effective resolutions and contingency plans • Lead effective meetings, document decisions, and ensure all parties understand and accept their roles and responsibilities • Ensure transparency of progress, risks, and issues; drive risk mitigation, contingency planning, and issue resolution • Communicate status, updates, and program summaries via presentations, email, and direct communication with key stakeholders and executive leadership • Ensure adherence to and continuous improvement of project management best practices, methodologies, and standards within the AI program space • Track and report key program metrics; create data visualizations and dashboard summaries for executive-level management • Contribute to the maturity of AI program delivery by developing templates, playbooks, and best practice recommendations for agent development and AI tool rollout

🎯 Requirements

• Bachelors or Masters degree in Business, Engineering, Computer Science, or a related field • 3+ years as a Technical Program Manager, leading complex technology projects or programs from initiation to closure • 3+ years of experience working directly with engineering or product teams • 3+ years of experience managing cross-functional and/or cross-team projects • Demonstrated familiarity with AI tools, generative AI platforms, or intelligent automation technologies (e.g., Microsoft Copilot, OpenAI, LangChain, or similar) • Experience working with or supporting business partners as internal clients, with a track record of translating business needs into technology solutions • Proficiency in relevant project management tools (e.g., Smartsheets, MS Project, Azure DevOps, JIRA) and methodologies (e.g., Agile, Scrum) • Demonstrated history of driving organizational change, enhancing project delivery processes, and adapting to evolving technology landscapes • High sense of ownership, urgency, and drive • Ability to communicate clearly and effectively with developers, product managers, AI/ML engineers, and senior business and engineering leaders • Proven track record with software or platform project planning, progress tracking, and risk management • Experience working within and directing geographically dispersed, diverse, and virtual teams • Strong understanding and experience with project scheduling, forecasting/budgeting, and resource management • Understanding of enterprise architecture concepts and ability to work within an EA framework

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay