Global BPO Performance Excellence Leader

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Switzerland, +1 more countries – Remote

🇺🇸 United States – Remote 🇨🇭 Switzerland – Remote 🇧🇷 Brazil – Remote

🏄 California, Florida, +3 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Define and deploy global operational standards across all distribution center sites • Ensure consistency across J&J-owned and 3PL-operated facilities • Establish and govern distribution center archetypes, performance expectations, and operating models • Monitor adherence and drive standardization across regions • Own global standards and governance for site master planning, continuous improvement, HSE, performance management, SLAs, site scorecards, packaging optimization, waste reduction, and operational efficiency • Lead internal and external benchmarking to generate industry and competitive insights • Develop and deploy Cost-to-Deliver/Serve models and strategies • Provide data-driven insights to optimize performance and inform strategic decisions • Define and deploy continuous improvement methodologies across the network • Establish and lead global communities of practice • Act as Global Business Process Owner for Deliver Performance Excellence • Own process governance, standardization, and harmonization globally • Approve global standards and manage deviations or localizations • Build and lead a high-performing global team • Drive leadership capability, succession planning, and talent development • Champion diversity, inclusion, and employee wellbeing • Ensure compliance with company policies, regulatory standards, and HSE requirements • Elevate risks, issues, and improvement opportunities to senior leadership • Support operational excellence and transformation initiatives

🎯 Requirements

• 12–15+ years of progressive experience in Supply Chain Operations, Operational Excellence, or Distribution/Warehouse Management • Proven track record deploying operational standards across global logistics networks • Strong experience in benchmarking and performance analytics • Strong experience in Cost-to-Serve/Deliver modeling • Experience with continuous improvement methodologies, including Lean and Six Sigma • Experience in Medical Device, Pharmaceutical, or regulated industries preferred • Bachelor’s degree required • Master’s degree in Supply Chain, Engineering, Business, or related field preferred • Deep expertise in distribution center operations and operational excellence frameworks • Strong analytical capabilities, including benchmarking, process mapping, and data mining • Experience developing and enforcing global operational standards • Knowledge of EHS, quality, and regulatory requirements in logistics environments • Strong stakeholder management and influencing skills in a global matrix • Change leadership mindset with ability to drive continuous improvement culture • Excellent communication and executive presentation skills • Lean Six Sigma Black Belt or equivalent preferred • APICS, CSCP, or equivalent supply chain certification preferred

🏖️ Benefits

• Equal Opportunity Employer • Inclusive interview process and reasonable accommodation support • Employee wellbeing emphasis • Diversity and inclusion commitment • Approximately 25% domestic and international travel