Senior Manager – Field and Customer Solutions

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🔥 0 minutes ago

🐊 Florida, New Jersey, +2 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $122k - $212.8k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Identifies potential ACM customers and partners with the Commercial organization and Field Sales team to drive engagement with key customer targets. • Presents ACM to various customer stakeholders including surgeons, C-suite executives, IT, and administrative staff • Leads the deployment of ACM with customers within assigned regions. This includes remote and onsite activities and training. • Achieves annual site and surgeon deployment goals • Supports the ongoing use of ACM by customers and associated Field Sales stakeholders by reviewing relevant metrics and data and addressing issues as they arise • Drives awareness and education of ACM to key Commercial and Field Sales leaders in order to drive customer engagement. This may include leading and participating in professional/commercial education courses, labs and industry conferences • Indirectly manages and influences stakeholders across the Field and Customer Solutions team, IT, Legal, Contracting, Commercial, and HCC in order to meet implementation timelines and goals • Builds relationships and interfaces regularly with Area VPs, Regional Managers, Distributor Principles, Sales Consultants and Commercial Platform teams to support ACM and business goals • Works closely with the F&CS Operations and Platform teams to provide input, feedback, and insights on marketing materials, implementation process, reporting needs, and tools • Supports the development and management of other digital solutions and participates in other company projects and initiatives as required

🎯 Requirements

• Bachelor’s degree is required; graduate degree preferred • A minimum of eight (8) years of relevant professional work experience • Experience in Sales, Marketing, Supply Chain, Finance, Digital Health or Engineering • Strong collaboration, partnering, and negotiation skills • Demonstrated ability to work independently with strong planning and organizational skills

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year