R&D Claims Representative

Job not on LinkedIn

🔥 3 minutes ago

❄️ Minnesota – Remote

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💵 $18 - $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 0%

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Logo of JNR Adjustment Company, Inc

JNR Adjustment Company, Inc

201 - 500 employees

Founded 1970

🤝 B2B

🛡️ Insurance

⚖️ Legal

B2B • Insurance • Legal

JNR Adjustment Company, Inc. is a claims management and debt collection firm established in 1970 that provides a full range of collection services, subrogation and claims recovery for its commercial clients. The company emphasizes superior claims management and longstanding industry memberships (American Collectors’ Association, National Association of Subrogation Professionals, Commercial Law League of America). It maintains offices in Minnesota and Florida, offers client payment and login services, and notes it conducts business in English only for NYC language-access guidance.

📋 Description

• Audit, track, and process a continuous pipeline of complex collection accounts • Evaluate commercial or consumer collection files and determine appropriate dispositions, including standard recovery, settlement negotiation, or escalation for legal review • Conduct high-volume outbound and inbound telephone calls to debtors, businesses, and insurance carriers • Negotiate payments and resolve disputes • Maintain precise, real-time records of collection notes, payment arrangements, and account changes in proprietary claims databases and tracking platforms • Adhere to industry compliance standards, federal and state collection regulations, and specialized client requirements

🎯 Requirements

• Minimum of 5 years of dedicated experience in a corporate or commercial collection environment • Must possess a valid Collector License or meet the state regulatory requirements to hold one immediately upon hire • Highly proficient with Microsoft 365 products (Word, Excel, Outlook, Teams) • Comfortable navigating specialized collection or claims software • Exceptional telephone skills, active listening, and strong negotiation capabilities • Stamina to handle high call volumes daily • Proven alphanumeric typing skills of at least 40 words per minute with high accuracy • Quiet, dedicated home office space free from distractions • High-speed, secure Wi-Fi connection

🏖️ Benefits

• Computer hardware and specialized equipment provided by the company • Remote work arrangement • Full-time, 40 hours per week, Monday–Friday schedule

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