Billing Assistant – Legal Billing and Collections Coordinator

🔥 0 minutes ago

🌐 United States, Honduras, +6 more countries – Remote

🇺🇸 United States – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote 🇦🇷 Argentina – Remote 🇵🇪 Peru – Remote 🇲🇽 Mexico – Remote

🏄 California – Remote

🏄 California – Remote

💵 $1k - $1.1k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚖️ Legal Assistant

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Document all billing-related communications in the case management system • Collaborate with the Bookkeeper to resolve invoice and trust account questions • Obtain Owner approval before processing refunds • Resolve billing disputes, chargebacks, and refunds with appropriate vendors • Respond to client inquiries regarding billing, payments, and retainers • Coordinate case withdrawal processes, including system updates and file preparation • Refer matters to a collection agency and provide requested documentation • Conduct initial collections communications and issue collection letters • Notify leadership when clients remain unpaid beyond one billing cycle • Negotiate standard payment arrangements within approved guidelines • Contact clients regarding late, declined, or missing payments • Maintain accurate and up-to-date billing records • Monitor trust and retainer balances and manage replenishment requests • Collect and record client advanced costs and expenses • Process client payments according to firm schedules and procedures • Monitor accounts receivable aging and initiate collections activities • Obtain approval for non-standard payment plans • Manage auto-replenishment and autopayment processes • Reconcile transactions for payments received • Generate prebilling for trust accounting twice monthly

🎯 Requirements

• Monday through Friday, 9:00 AM to 6:00 PM PST • Location: California • Time Zone: PST • Experience with billing, invoicing, accounts receivable, collections, or related administrative functions • Demonstrated proficiency with accounting and case management software • Experience with trust accounting and prebilling is preferred • Strong business writing, grammar, and proofreading skills • Ability to communicate directly and professionally with clients regarding billing, payments, retainers, and collections • Ability to handle confidential financial information with discretion • Administrative work performed under attorney supervision • Excellent verbal and written communication skills in both English and Spanish • High attention to detail and commitment to data accuracy • Strong organizational and time management skills • Professional and confident client communication • Strong judgment when determining when to resolve an issue independently and when to escalate it • Ability to manage multiple billing and collections activities while meeting deadlines • Strong analytical and problem solving skills • Knowledge of trust accounting and prebilling processes • Ability to maintain accurate and organized financial records • Comfortable handling payment information and sensitive client communications • Ability to follow established billing, payment, and collections procedures consistently • Position does not involve practicing law, providing legal advice, or discussing case strategy with clients • Non-standard billing arrangements and payment plans require prior written approval from the Director of Operations or Owner • Refunds require Owner approval • Expected call volume: 6 to 15 calls per day

🏖️ Benefits

• Remote job opportunity • Great Place to Work Certification • Recruiter guidance through the application process