Pharmacy Service Representative Associate

🔥 3 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Geisinger

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

🏥 Healthcare

💊 Pharmaceuticals

🧘 Wellness

Healthcare • Pharmaceuticals • Wellness

Geisinger is a healthcare organization that has been providing accessible medical services for over a century in Pennsylvania. It focuses on meeting the healthcare needs of its communities and is dedicated to innovative patient care. With career opportunities in various fields including nursing, allied health, and administration, Geisinger promotes professional development and a supportive workplace for its employees, emphasizing diversity, equity, and inclusion.

📋 Description

• Assist Pharmacy Customer Service leadership in processing provider and member prior authorization requests • Work with the pharmacy team to implement policies for managing pharmacy benefits • Maintain understanding of pharmacy benefit policies and procedures • Provide customer service and support to members and physicians • Work with Pharmacists to resolve clinical issues with providers in a timely manner • Accurately document inquiries and prior authorization requests according to departmental policy • Determine appropriateness of pharmacy benefits under corresponding lines of business • Contact providers and members to communicate service details, request additional information, and resolve outstanding matters • Update current pharmacy benefits and facilitate information for team members

🎯 Requirements

• High School Diploma or Equivalent (GED) (Required) • Minimum of 2 years of customer service experience (Required) • Communication skills • Customer retention skills • Customer service skills • Knowledge of customer support policies, standards, and procedures • Ability to provide weekend and holiday coverage • Ability to adhere to regulatory standards • Eastern Standard Time resident

🏖️ Benefits

• Healthcare benefits for full-time and part-time positions from day one • Vision insurance • Dental insurance • Domestic partner benefits • Collaborative, cooperative, and collegial work atmosphere