Academic and Finance Advisor I

Job not on LinkedIn

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $20 - $21 / hour

⏰ Full Time

🟢 Junior

💸 Financial Planning and Analysis (FP&A)

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National University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

👥 B2C

🌍 Social Impact

Education • B2C • Social Impact

National University is a higher education institution dedicated to providing accessible and quality education to a diverse range of students, including non-traditional learners and military-affiliated students. It offers a variety of undergraduate, graduate, and doctoral programs across multiple disciplines such as education, business, healthcare, social sciences, and technology. National University emphasizes a supportive learning environment and innovative teaching methods, aiming to empower students and enrich their academic and professional journeys.

📋 Description

• Manage student load and complete daily tasks as directed by leadership through the Roadrunner System • Proactively identify and support at-risk students, providing early resolutions and connecting them to resources for success • Monitor student degree plans, course schedules, and academic progress to ensure compliance with University policies and Satisfactory Academic Progress (SAP) standards • Advise students on financial aid requirements, university policies, and changes to their course of study • Track student balances, recommend lockouts or dismissals when necessary, and assist with collection efforts to maintain reasonable receivables • Maintain professionalism while supporting escalated students and delivering University communications • Participate in team meetings, trainings, and departmental or special projects, contributing to a positive and collaborative work environment

🎯 Requirements

• Bachelor's degree preferred • Minimum of one (1) year of experience in advising, customer service or related is required • Experience in student services or training and development in a collegial setting preferred • Experience working in a fast-paced customer or student-centric position preferred • Experience in higher education and technology-driven enterprise preferred

🏖️ Benefits

• medical • dental • vision • 403b with match • paid holidays • PTO • free education benefits and other growth opportunities