Associate Director, Field Reimbursement, Dermatology – Patient Engagement & Customer Solution

Job not on LinkedIn

🔥 16 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare • Pharmaceuticals • Biotechnology

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Lead, develop, and directly manage a team of Field Reimbursement Managers with access and fulfillment responsibilities across Dermatology healthcare provider accounts • Execute the PECS Field Reimbursement Manager strategy • Ensure healthcare providers, patients, and caregivers have the information, tools, and resources needed to start and stay on therapy • Foster communication across Patient Access, Pharmacy Access, Medical, Market Access, Brand Marketing, and Field Sales • Lead, motivate, coach, develop, and retain a diverse team • Lead a regionally aligned team of up to 8 direct reports • Develop long- and short-term strategic plans and manage execution of related tactics • Pull through district vision, create team culture, drive accountability, manage FRM performance, build customer relationships, and achieve team goals • Coach FRMs to use data insights and account management competencies to address access barriers • Support identification and resolution of patient access and fulfillment obstacles, including specialty pharmacy and pharmacy benefit issues • Build trust-based relationships and collaborate with internal and external partners • Work in the field with minimal supervision • Manage and allocate budget in alignment with team objectives • Carry out responsibilities in adherence to the JJIM Credo, HCC Guidelines, and FRM Rules of Engagement • Report to the Field Director, Field Access & Affordability Solutions within PECS

🎯 Requirements

• Bachelor’s Degree is required • MBA or other related graduate level degree preferred • Minimum of 8 years healthcare business related experience required • Concentration in biopharmaceutical market access, field reimbursement or managed markets preferred • Knowledge of account management, managed care, and reimbursement principles, including pharmacy, coding, billing, prior authorization, office operations, and appeals processes • Demonstrated leadership capabilities and performance success in prior roles • Valid Driver's License in one of the 50 United States • Reside within the geography or be willing to relocate to it • 3+ years of direct people management preferred • Immunology disease state experience preferred • MBA or other advanced degree/relevant certifications preferred • Experience navigating high profile, complex business circumstances preferred • Experience developing and executing customer-oriented strategies preferred • Ability to collaborate cross-functionally in a matrix environment preferred • Excellent written and verbal communication skills preferred • Strong analytical/problem solving skills preferred • Experience in the Dermatology therapeutic market preferred • Commitment to learning emerging technologies, such as AI, through exploration and iteration • Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgment preferred • Ability to travel up to 75% of the time

🏖️ Benefits

• Equal Opportunity Employer • Inclusive interview process and disability accommodations • Field-based work arrangement • Potential relocation option to the Texas geography