Community Manager

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🔥 16 minutes ago

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9amHealth

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $16M Series A on 2022-04

Healthcare • Healthcare Insurance • Wellness

9amHealth is complete cardiometabolic care—a first-of-its-kind, whole-body approach to preventing and treating diabetes, obesity, high cholesterol, and hypertension. We partner with businesses looking to provide effective health benefits to their members while reducing overall healthcare costs. Founded in 2021 by the team behind mySugr, 9amHealth emphasizes virtual and specialized care.

📋 Description

• Build and grow online and offline member communities where existing and prospective members can connect and engage with 9amHealth content and support resources • Create touchpoints across the member lifecycle, from pre-enrollment awareness through long-term retention • Identify and nurture member advocates and ambassadors • Own community-platform moderation, content calendars, and community health • Respond to community questions, surface concerns internally, and ensure members feel heard and supported • Manage content strategy, creation, and publishing across Instagram, Facebook, LinkedIn, and other platforms • Create posts, stories, short-form video, and member spotlights that build trust • Track engagement, audience growth, and content performance and iterate using data • Monitor trends in health, wellness, and the future of work • Plan and execute virtual and in-person webinars, meetups, wellness programming, and Q&As • Support employer health fairs and other in-person events • Surface member sentiment, feedback, and trends to Marketing, Product, and Clinical teams • Collaborate with clinical staff and content creators on medically accurate, on-brand, useful programming and messaging

🎯 Requirements

• 4+ years of experience in community management, social media, or a closely related marketing role • Ideally, experience at a consumer health, wellness, or B2B2C company • Demonstrated ability to build and grow engaged online communities • Strong social media instincts across LinkedIn, Instagram, and member forums • Experience planning and executing virtual and in-person events from conception through follow-up • Excellent writing and communication skills, adapting voice for HR leaders and members managing chronic conditions • Comfort operating at the intersection of B2B and B2C • Data-driven approach to community and social, including tracking metrics and using insights to improve • Highly organized and self-directed, with the ability to manage multiple priorities and deadlines • Preferred: experience in digital health, chronic condition management, or a mission-driven healthcare environment • Preferred: familiarity with employer-sponsored benefits • Preferred: short-form video content creation, including Reels, TikTok-style content, or YouTube Shorts • Preferred: comfort using AI tools for content creation, social listening, and community analysis • Preferred: experience with Circle, Mighty Networks, or Slack communities • Preferred: background in patient advocacy, health coaching, or consumer health engagement • Must be authorized to work in the United States without visa sponsorship

🏖️ Benefits

• Health, dental, and vision insurance • Flexible PTO • Work from home options • Professional development budget • Support for continuing education • Opportunity to make a meaningful impact on chronic disease management and patient outcomes • Collaborative, mission driven culture focused on improving healthcare accessibility and affordability