Senior Product Designer, Member App

🕒 September 22

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 16%

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9amHealth

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $16M Series A on 2022-04

Healthcare • Healthcare Insurance • Wellness

9amHealth is complete cardiometabolic care—a first-of-its-kind, whole-body approach to preventing and treating diabetes, obesity, high cholesterol, and hypertension. We partner with businesses looking to provide effective health benefits to their members while reducing overall healthcare costs. Founded in 2021 by the team behind mySugr, 9amHealth emphasizes virtual and specialized care.

📋 Description

• Lead design across 9amHealth’s member app from discovery through interaction and visual design, implementation, and iteration • Design onboarding, care tasks, habit-building experiences, and re-engagement flows • Define success metrics, instrument key interactions, and evaluate activation, funnel conversion, task completion, retention, and sustained engagement • Build code-based prototypes and use AI-assisted tools to test behavior and explore ideas • Conduct member research, test assumptions, and identify experience barriers • Evolve accessible design-system components and interaction patterns with designers and engineers • Collaborate with clinicians, coaches, and care coordinators to reduce avoidable Care Team work • Balance member needs, clinical considerations, operational capacity, and business goals • Document design decisions and report to the Head of Design • Work day-to-day with a product manager, front-end and back-end engineers, QA, and other product designers

🎯 Requirements

• Experience leading design for a consumer product or substantial product area from an ambiguous problem to a shipped outcome • Strong interaction design, visual hierarchy, content, and product-detail skills • Product judgment and ability to explain design choices, critique work, respond to feedback, and change direction based on evidence • Ability to use quantitative data and research to evaluate product performance • Understanding of behavior-change design, motivation, progress, setbacks, and habit formation • User research skills, including selecting methods, asking useful questions, and applying findings • Fluency with Figma, code-based prototyping, and AI-assisted tools such as Cursor or Claude • Practical understanding of accessibility for users with different abilities, health literacy, and technology confidence • Initiative and clear written and verbal communication • Ability to work Eastern Time hours • Authorization to work in the United States without visa sponsorship; applicants are asked whether they will require future sponsorship

🏖️ Benefits

• Health, dental, and vision insurance • Flexible PTO • Work from home options • Professional development budget • Continuing education support • Opportunity to make a meaningful impact on chronic disease management and patient outcomes • Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability

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