Candidate Experience Specialist

Job not on LinkedIn

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $51k - $70.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GoHealth Urgent Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Own the candidate experience for assigned markets from application through hire • Monitor candidate progression and identify delays, communication gaps, process barriers, and disengagement risks • Partner with recruiters, hiring managers, and Talent Acquisition leaders to provide candidates with accurate information, clear expectations, and timely follow-up • Support candidate engagement and re-engagement through proactive outreach, education, and communication strategies • Guide candidates through post-offer requirements, documentation, screening processes, timelines, and next steps • Track and coordinate background checks, drug screens, licensure verification, immunizations, certifications, and other pre-employment requirements • Monitor candidate readiness and identify risks affecting clearance, start dates, or onboarding timelines • Coordinate with People Operations, Training, IAM, and other stakeholders to support Day 1 readiness • Escalate issues, exceptions, and delays and facilitate resolution • Analyze candidate feedback, hiring funnel activity, conversion rates, withdrawal trends, and readiness data • Recommend improvements to candidate communications, hiring processes, workflows, and engagement strategies • Support candidate experience initiatives, technology enhancements, communication campaigns, and process improvement efforts • Address candidate experience, compliance, and hire-readiness issues with appropriate partners • Maintain confidentiality and ensure candidate information and documentation comply with company policies and applicable requirements • Participate in cross-functional discussions to improve candidate-to-employee transitions

🎯 Requirements

• High school diploma or equivalent • 2+ years of experience in Talent Acquisition, candidate experience, HR operations, recruitment coordination, onboarding, recruiting operations, or a related candidate-facing role • Excellent judgment and interpersonal skills • Strong written and verbal candidate communication skills • Customer service orientation • Ability to identify process friction, inconsistent communication, unclear expectations, and conversion risks • High attention to detail and strong project coordination skills • Ability to manage multiple candidates, deadlines, hiring stages, competing priorities, and cross-functional dependencies • Strong follow-through and sense of urgency • Ability to interpret recruitment metrics, funnel trends, candidate feedback, and reporting dashboards • Strong judgment and escalation skills when handling sensitive background check, compliance, internal candidate, or candidate experience issues • Strong stakeholder management and relationship-building skills • Ability to maintain confidentiality and exercise discretion with sensitive information • Proficiency utilizing Applicant Tracking Systems (ATS), CRM platforms, HRIS systems, and recruitment technologies • Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred • Experience in healthcare, multi-site, high-volume, or regulated environments preferred • Experience with Workday, CRM tools, reporting dashboards, or other recruitment technology preferred

🏖️ Benefits

• Fully remote work arrangement • Equal employment opportunity • Reasonable accommodations for qualified individuals with disabilities • Up to 5% travel as required