Principal Customer Success

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Jupiter Intelligence

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

💸 Finance

Artificial Intelligence • Finance • Insurance

Jupiter Intelligence is a leader in providing decision-ready climate risk analytics to help organizations understand and manage their exposure to physical climate risks. Utilizing advanced methodologies and artificial intelligence, Jupiter delivers comprehensive data solutions that enable businesses to navigate climate risk regulations, enhance resilience, and report on climate impacts effectively. Their services cater to various sectors, including banking, insurance, and energy, offering insights that are essential for compliance and operational risk management in a changing climate.

📋 Description

• Lead engagements with customers and ensure account retention • Drive renewal business and identify upsell opportunities • Perform customer onboarding, implementation, and training • Manage all aspects of customer engagement • Lead Quarterly Business Reviews (QBRs) • Collect and distribute customer requirements and insights

🎯 Requirements

• B.S. in a physical science, computer science, finance, engineering, data analytics, or related field OR equivalent practical experience • 4-8 years of experience in a technical, analytical, or customer-facing role • 2+ years of experience in a customer success role or similar • Experience supporting financial services clients • Familiarity with climate analytics, weather data, or geospatial solutions • Proficiency with analytical tools such as Tableau, QGIS, ArcGIS, or Python notebooks • Experience with CRM tools such as Salesforce

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off