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Revenue Operations Manager

🔥 12 hours ago

🇺🇸 United States – Remote

đź’µ $130k - $150k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’ą Revenue Operations

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Logo of Kafene

Kafene

51 - 200 employees

Founded 2019

đź’Ľ Consulting

📦 Logistics

đź’ł Fintech

đź’° $15M Debt Financing - Kafene on 2024-01

Consulting • Logistics • Fintech

Kafene is a consumer finance company that offers flexible lease-to-own and point-of-sale financing solutions for merchants and customers, especially those with limited or no credit history. It uses a data-driven underwriting approach (over 20,000 data points) and personalized pricing to approve customers quickly—often with a 60-second application—and funds leases up to $5,000. Kafene partners with retailers to increase conversion, average order value, and access customers across all credit profiles through seamless POS integrations and customizable merchant programs.

đź“‹ Description

• Own merchant treatments, experiments, promotions, and sales incentives end to end • Operate the Retention Machine and execute RevOps-owned treatments from intake to completion in HubSpot and Jira • Partner with Analytics and Product to define experiment success metrics, sample sizes, and measurement windows • Turn experiment readouts into recommendations for sales and leadership • Plan and execute merchant promotions from eligibility and terms through system configuration, launch, and measurement • Maintain a single source of truth for active, upcoming, and past promotions • Administer merchant spiffs and rebates, including eligibility tracking, payout calculations, approvals, and audit-ready documentation • Create repeatable processes, SOPs, and dashboards showing program status, turnaround, and impact • Partner with Product and Risk to automate manual workflows • Serve as the primary RevOps contact for Account Management and sales leadership • Communicate proactively about launches, changes, and results • Work cross-functionally with Business Development, Account Management, Marketing, Merchant Risk, Product, and Analytics • Work hands-on without direct reports

🎯 Requirements

• 5+ years in revenue operations, sales operations, or a closely related operations role • Hands-on experience executing promotions, pricing changes, or A/B experiments in a B2B or fintech environment • Experience partnering with an analytics team • Advanced HubSpot skills across tickets, pipelines, workflows, properties, and reporting • Working proficiency in Google Sheets or Excel • Sound judgment on edge cases outside standard process • Clear, proactive communication with sales leaders and cross-functional partners • Organization to run many programs in parallel without dropping details • Strong plus: experience in lease-to-own, point-of-sale, or payments • Strong plus: familiarity with merchant risk concepts such as approval rates and merchant scoring • Strong plus: experience with Jira, Confluence, and Sigma or another BI tool • Must be legally authorized to work in the United States • Must not require visa sponsorship now or in the future

🏖️ Benefits

• Employer covers 80% of medical, dental, and vision insurance costs • Coverage includes spouse, children, and other dependents • 401k plan available from day one • Flexible paid time off days starting from day one of employment • Remote work arrangement • Equal-opportunity workplace

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