
1001 - 5000 employees
Founded 1962
🏨 Hospitality
✈️ Travel
Hospitality • Travel
Kampgrounds of America, Inc. (KOA) is a North American operator and franchisor of campgrounds that connects people to the outdoors and to each other. KOA manages a network of 500+ campgrounds across the U. S. and Canada and offers RV sites, tent sites, cabins and unique lodging (including KOA Journey, KOA Holiday and KOA Resort property tiers), an online reservation platform, mobile app, KOA Rewards program, and a variety of campground amenities and services to support family-friendly camping, group stays, extended stays and RV travel. KOA also runs community and promotional programs (e. g. , KOA Foundation, seasonal deals) and partners with service providers for insurance, RV services and roadside assistance.
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1001 - 5000 employees
Founded 1962
🏨 Hospitality
✈️ Travel
Hospitality • Travel
Kampgrounds of America, Inc. (KOA) is a North American operator and franchisor of campgrounds that connects people to the outdoors and to each other. KOA manages a network of 500+ campgrounds across the U. S. and Canada and offers RV sites, tent sites, cabins and unique lodging (including KOA Journey, KOA Holiday and KOA Resort property tiers), an online reservation platform, mobile app, KOA Rewards program, and a variety of campground amenities and services to support family-friendly camping, group stays, extended stays and RV travel. KOA also runs community and promotional programs (e. g. , KOA Foundation, seasonal deals) and partners with service providers for insurance, RV services and roadside assistance.
• Learn the company, functional design, and technical design documents during implementation ramp-up • Partner with the implementation team through configuration, UAT, cutover, and go-live • Own roles, permissions, and security protocols as the environment transitions to internal ownership • Manage day-to-day NetSuite administration, user permissions, saved searches, custom reports, financial dashboards, and end-user support ticketing • Monitor automated daily and weekly posting pipelines generating journal entries, customer invoices, credit memos, and statistical journal entries • Investigate failed or out-of-balance batches, verify clearing account nets, and manage rerun and reprocessing procedures against a Mountain-time daily cutoff • Maintain integration mapping tables for campground, revenue category, department, fee type, and tax type values • Support weekly franchise royalty invoicing and credit memos, advertising fund contributions, and rewards revenue splits • Administer Advanced Revenue Management, including revenue recognition rules, revenue arrangements and plans, deferred revenue rollforward, and exception searches • Design and maintain SuiteFlow workflows, custom fields, forms, and records • Monitor and maintain data flows between NetSuite and K2, the analytics warehouse pipeline, payment processing and OTA settlement feeds, expense management, and franchise systems • Build and maintain financial and operational reporting, including site nights, occupancy, and average daily rate metrics • Create process documentation and conduct end-user training across department teams • Manage biannual NetSuite release updates and sandbox testing
• 3–5+ years of hands-on NetSuite administration experience • Experience ideally in a full-time capacity within a multi-subsidiary NetSuite OneWorld environment • Strong command of core accounting concepts, including GL, AP/AR, chart of accounts, accruals, and deferrals • Practical experience with multi-subsidiary structures, intercompany activity, consolidation, and U.S./Canada multi-currency operations • Working knowledge of NetSuite Advanced Revenue Management, including revenue recognition rules, arrangements, plans, and deferred revenue reporting, or a strong revenue accounting foundation with ability to ramp into ARM • Ability to triage integration batch failures, reconcile automated postings, and work with data and integration teams • Advanced proficiency in SuiteFlow, Saved Searches, Custom Records, and CSV import and data tools • Ability to read script execution logs, triage errors, and support developers • Ability to learn a complex integrated environment quickly • Familiarity with franchise or multi-unit business models, royalty and advertising fund billing, franchisee receivables, property-level reporting, and high-volume summarized daily activity • Ability to work effectively as a remote, fully dedicated team member • Single, full-time commitment; not a shared or fractional engagement • NetSuite Administrator Certification is highly desirable • Bachelor's degree in information systems, business systems, accounting, or a related field is preferred • Familiarity with Concur Expense, Concur Invoice, and asset management systems is preferred • Ability to operate standard office equipment and lift/carry items up to 20 pounds • Ability to drive to KOA locations, other locations, and conferences as needed • Willingness and ability to travel in all weather conditions
• Full-time employment • Remote (U.S.) or in-person work arrangement • Periodic travel to the Billings, Montana headquarters for candidates willing to travel there • Opportunity to learn the NetSuite OneWorld solution alongside the implementation partner • Role ownership through go-live and beyond • Professional training and end-user training responsibilities • Travel opportunity, approximately 10%
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