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Lead Pre-Registration Pre-Certification Specialist

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

đźź  Senior

đź‘» Ghost score 10%

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Logo of The University of Kansas Health System

The University of Kansas Health System

10,000+ employees

Founded 1998

🏥 Healthcare

⚕️ Healthcare Insurance

📚 Education

Healthcare • Healthcare Insurance • Education

The University of Kansas Health System is a comprehensive healthcare provider that partners with the University of Kansas Medical Center to offer top-tier medical services and education. It is recognized for its excellence in patient care, research, and education, with services ranging from urgent care to specialized cancer treatment at its NCI-designated cancer center. As a nonprofit organization, it relies on donations to provide high-quality healthcare to the community. Additionally, it offers a variety of educational opportunities through residency programs and fellowships, and emphasizes the importance of wellness and holistic health management for patients and professionals alike.

đź“‹ Description

• Support the supervisor with identifying patients who qualify for pre-registration, including all new patients and return patients • Serve as a resource and provide staff training in collaboration with the supervisor • Assist staff in obtaining proper identification and ensuring accurate demographic and insurance information • Enter patient information into the registration system • Assist staff daily with RTE technology in EPIC-related issues • Assist with new-hire orientation and continued training for pre-registration/pre-certification specialists • Advise specialists on pre-certification and pre-registration escalations and problem solutions • Escalate RTE technology issues through Experian via HIT tickets to ensure accurate eligibility responses • Add and identify complex coverage issues • Work Work Queues when staff are on PTO or absent, as needed • Assist the supervisor with the Daily Call Log • Assign accounts when the Pre-Registration Supervisor is out • Maintain the real-time authorization database • Work on the Virtual Registration Admin Work Queue

🎯 Requirements

• High School Graduate or GED • 3 or more years of experience admitting/patient registration, pre-registration & pre-certification, or patient accounting experience • 2 or more years of customer service experience • Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department • Preferred: 4 or more years of experience working in Epic

🏖️ Benefits

• Equal employment opportunity employer • Reasonable accommodations for qualified individuals with disabilities

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