Payments Operations Lead

🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of KASHIO

KASHIO

51 - 200 employees

Founded 2017

💳 Fintech

☁️ SaaS

🤝 B2B

💰 $500k Seed Round - KashIO on 2021-04

Fintech • SaaS • B2B

KASHIO is a Latin American payments platform and PaaS that enables businesses to manage digital payins and payouts, automate recurring collections and intelligent dunning, and perform instant disbursements (including via Yape). It integrates with ERPs, multiple PSPs and banks, supports real-time payments, automated reconciliation and mass payouts, and provides developer tools and support for enterprise and SMB clients across sectors such as ecommerce, education and real estate. Headquartered in Peru with an office in Miami, KASHIO positions itself as a B2B SaaS for digital payments and cash flow automation.

📋 Description

• Lead the daily operations of Payments Operations, ensuring continuity, stability, and correct execution of critical processes. • Coordinate the operational capabilities of the unit, including Treasury Operations, Payins & Settlement Operations, Operational Efficiency, and Operational Execution. • Ensure operational coverage by assigning owners, backups, and continuity mechanisms. • Oversee compliance with procedures, internal controls, and service agreements. • Manage the team’s operational performance through KPIs, result tracking, and improvement plans. • Lead, coach, and develop the team under your responsibility. • Organize operational routines, weekly performance reviews, and operational governance mechanisms. • Promote a culture of accountability, efficiency, collaboration, and results orientation. • Lead the management and escalation of critical operational incidents.

🎯 Requirements

• Bachelor’s degree or equivalent in Business Administration, Industrial Engineering, Economics, Accounting, Systems Engineering, or related fields. • Minimum 5 years of experience in financial operations, banking, fintech, or transactional industries. • Minimum 3 years leading operational teams. • Experience managing KPIs, operational capacity, coverage, and service continuity. • Experience managing operational incidents and end-to-end transactional processes. • Advanced knowledge of payments operations and financial transactions. • Advanced knowledge of operational process management and metrics. • Experience coordinating with teams such as Product, Technology, Finance, Compliance, Commercial, and Operations.

🏖️ Benefits

• A key role to strengthen the payments operation of a B2B SaaS fintech undergoing regional expansion. • Exposure to critical payments processes, treasury, payins, settlement, operational continuity, and continuous improvement. • Cross-functional collaboration with Product, Technology, Finance, Compliance, Commercial, and Operations teams. • A dynamic, collaborative environment focused on efficiency, automation, and operational excellence. • Opportunity to lead an operations team and contribute directly to Kashio’s regional scalability.

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