IT Business Process Analyst

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KBR, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1901

🏛️ Government

Engineering • Government • Sustainability

KBR, Inc. is a global company that provides science, technology, and engineering solutions to governments and companies worldwide. Renowned for its commitment to sustainability, KBR delivers innovative and high-quality solutions in areas such as sustainable technology, government solutions, and digital acceleration. KBR is dedicated to creating a diverse and inclusive work environment, valuing its employees and fostering a culture of integrity and operational excellence. With a strong focus on delivering sustainable value for stakeholders, KBR operates as a trusted partner in various industries.

📋 Description

• Analyze, document, and improve business processes related to enterprise applications and the CMI & Remote Access environment. • Gather, analyze, and document business, functional, and system requirements from stakeholders. • Serve as a primary technical support contact and ticket queue manager for the EST - Technical team. • Work with stakeholders to identify process improvement opportunities and recommend technology-driven solutions. • Support the implementation, enhancement, and maintenance of enterprise applications and related business processes. • Coordinate and participate in system testing, user acceptance testing (UAT), and validation of business requirements. • Investigate, troubleshoot, and help resolve application and process-related issues. • Perform root cause analysis and support corrective actions for recurring system or operational problems. • Partner with developers, infrastructure teams, and support teams to implement system enhancements and process changes. • Create and maintain business requirements documents, process flows, user guides, and other supporting documentation. • Assist with application upgrades, releases, and change management activities. • Monitor system performance and user feedback to identify opportunities for optimization. • Ensure solutions comply with organizational standards, policies, and procedures. • Provide support to business users through training, knowledge transfer, and operational assistance. • Participate in projects and initiatives impacting enterprise systems and business operations.

🎯 Requirements

• BA/BS or working towards a degree in business, computer science, or related field, or equivalent experience. • 2+ years of experience as a Business Analyst, Business Process Analyst, Systems Analyst, or similar role supporting enterprise applications. • Experience gathering, documenting, and translating business requirements into technical solutions. • Strong understanding of business process analysis, workflow documentation, and process improvement methodologies. • Experience supporting enterprise systems in a cross-functional corporate environment. • Knowledge of software development lifecycle (SDLC), change management, and testing methodologies. • Experience facilitating discussions between business stakeholders and technical teams. • Strong analytical, problem-solving, organizational, and communication skills. • Ability to manage multiple priorities and projects in a fast-paced environment.

🏖️ Benefits

• KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. • Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance. • KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. • We support career advancement through professional training and development.