Sales Engineer – Managed Service Providers, MSP/MSSP

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Logo of Keeper Security, Inc.

Keeper Security, Inc.

501 - 1000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round - Keeper Security on 2023-05

Cybersecurity • SaaS • Enterprise

Keeper Security, Inc. is a cybersecurity company that delivers cloud-first, zero-trust privileged access management (PAM) and password management solutions. Its KeeperPAM platform, secrets manager, endpoint privilege manager, and related products secure credentials, sessions, and remote access for enterprises, MSPs, and public-sector organizations using end-to-end encryption and a zero-knowledge architecture. Keeper operates primarily as a SaaS provider, emphasizes stringent compliance (FedRAMP, ISO, SOC 2, FIPS, PCI DSS, HIPAA), and is focused on preventing data breaches and managing privileged access across large-scale environments.

📋 Description

• Own the technical pre-sales process for MSP and MSSP opportunities, from discovery through proof-of-concept to close • Conduct technical discovery covering partner service offerings, RMM/PSA stack, customer mix, compliance requirements, and security service gaps • Build and deliver tailored demos of Keeper’s MSP console, KeeperPAM, and key integrations • Address technical questions, objections, and competitive comparisons • Support product trials, proof-of-concept engagements, and onboarding through technical close • Serve as the internal subject matter expert on MSP business models, managed security service delivery, and the partner technical landscape • Advise on RMM, PSA, and security stack integrations • Relay partner feedback, integration gaps, and market insights to product and engineering teams • Stay informed about industry trends, competitive landscape, MSP business models, and emerging cybersecurity technologies • Help achieve or exceed partner recruitment, pipeline, and revenue goals • Contribute to company objectives in creative, collaborative, and effective ways • Travel to partner and customer meetings locally and nationally, including renting or operating a vehicle when necessary (up to 50%)

🎯 Requirements

• 5+ years of experience in a pre-sales technical role • Direct experience working with or inside a Managed Service Provider or Managed Security Service Provider • Strong understanding of the MSP business model, including recurring services, partner enablement, customer onboarding, and scalable solution delivery • Excellent communication and interpersonal skills, and a strong entrepreneurial drive • Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux • Outstanding presentation skills and ability to demonstrate high-quality product overviews to technical and executive audiences • Technical background in networking, security applications, and cloud technologies (AWS, Azure, GCP) • Bachelor’s degree in Computer Science, Engineering, or related field or equivalent work experience • Willingness to travel up to 50% • Preferred: CompTIA Security+, Microsoft SC-900/AZ-900, or vendor-specific MSP/security certifications • Preferred: Experience with Privileged Access Management and/or Identity Security • Preferred: Scripting experience (PowerShell, Python, or Bash) • Preferred: Experience with Keeper Security products or competitive platforms • Preferred: Familiarity with SOC 2, HIPAA, CMMC, or CIS Controls • Preferred: Experience with enterprise customers • Preferred: Prior cybersecurity, IAM, or security SaaS experience

🏖️ Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

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