Senior Product Manager, Research Solutions – SaaS

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Keller Executive Search International

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Keller Executive Search International is a global executive search firm specializing in helping organizations find exceptional leadership talent. With a network spanning numerous cities around the world, they provide recruitment services, transition planning, employee coaching, and leadership development. Committed to diversity and sustainability, Keller offers high-quality, tailored executive search solutions across various industries. Their services include recruitment process outsourcing, military transitions, and succession planning, with a focus on finding the right leaders to drive business success globally. Keller is recognized for its robust assessment practices and a comprehensive suite of HR advisory services.

📋 Description

• Own the product strategy, roadmap, and priorities for a key research administration product area • Lead customer discovery to understand institutional workflows, challenges, compliance requirements, and emerging needs • Translate customer insights, market trends, competitive intelligence, and data into clear product opportunities • Partner with engineering and design from discovery through delivery, defining requirements and measurable success criteria • Identify opportunities to improve workflows, configurability, usability, and AI-enabled capabilities • Collaborate with sales, marketing, customer success, and other teams to support launches, adoption, and customer outcomes • Define and track product health, adoption, engagement, and customer value metrics • Communicate product strategy and priorities effectively across internal teams and customer stakeholders • Drive continuous improvement through experimentation, customer feedback, and data-driven decision making

🎯 Requirements

• 8+ years of product management experience, including significant ownership of complex SaaS products • Experience with research administration through a software provider serving this market or within a university or research institution • Strong understanding of research-related workflows such as sponsored programs, grants administration, compliance, research operations, or adjacent areas • Demonstrated ability to develop product strategy and translate it into an executable roadmap • Strong product discovery skills and experience working directly with customers • Experience partnering closely with engineering and design teams • A curious, resourceful, and self-directed approach to solving complex problems • Strong analytical skills and comfort using data to inform decisions • Excellent written and verbal communication skills • Ability to simplify complex problems and influence stakeholders across different functions and levels • Experience working successfully in distributed, cross-functional environments • Experience in higher education technology or enterprise workflow software • Experience building highly configurable products or workflow-driven platforms • Familiarity with regulatory, compliance, security, and accessibility requirements of higher education institutions • Experience introducing AI-enabled functionality into established SaaS products • Experience working with complex enterprise customers and multiple stakeholder groups • Product management education, certification, or training related to AI and emerging technologies

🏖️ Benefits

• Comprehensive benefits package offered (healthcare and retirement programs)