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Operations Supervisor

Job not on LinkedIn

🔥 4 minutes ago

⚔️ Virginia – Remote

infoinfo

đź’µ $61.6k - $82.1k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

⚙️ Operations

Where this job comes from

Posted on KellyServices's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of KellyServices

KellyServices

51 - 200 employees

🎯 Recruiter

🤝 B2B

đź’Ľ Consulting

Recruitment • B2B • Consulting

KellyServices is a global workforce solutions company that provides staffing, talent acquisition, managed workforce programs, and project/program delivery across a wide range of industries. For 80+ years it has offered temporary staffing, direct hire/recruitment process outsourcing (RPO), managed service provider (MSP) programs through KellyOCG, business process outsourcing (BPO), workforce advisory/consulting, and specialized divisions serving education, engineering, digital infrastructure, government, life sciences/clinical, and other sectors. Kelly combines recruiting, program management, and outcome-based project delivery to source and manage contingent, permanent, and project-based talent for employers worldwide.

đź“‹ Description

• Manage overall account management and SOW responsibilities • Plan, coordinate, and supervise program employees • Guide employees in resolving daily problems and interface with customers and senior operations leadership • Estimate personnel needs and assign work based on schedules • Familiarize employees with organizational procedures, rules, and regulations • Provide developmental opportunities and continuous training • Oversee SOW renewals, terminations, recruitment, onboarding, and annual reviews • Manage monthly quality reports, billing validation, quarterly business reviews, and business development activities • Approve weekend and overtime work as needed • Update monthly documents and metrics • Support price quotes, order entry and acknowledgment, customer-specific weekly reports, meetings, order updates, pricing, material requests, communications, Salesforce case management, and daily team support

🎯 Requirements

• 5+ years of experience in operations and people management • Previous staffing experience preferred • High School Diploma required • BA/BS preferred • High level of computer literacy in Microsoft Office products (Word, Excel, Outlook & SharePoint) • Strong Excel skills required • SAP and Sales Force experience preferred • Good organizational skills • Customer service/project management background • Knowledge of data collection practices • Ability to prioritize, make quick decisions, and work under deadlines in a fast-paced environment • Travel to site location in Salem, VA may be required on an as-needed basis

🏖️ Benefits

• Total compensation package including benefits as applicable to the position • Opportunities to grow expertise and capabilities professionally and personally • Continuous training and developmental opportunities • Inclusive, caring, and collaborative work environment

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