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TSC Consultant

Job not on LinkedIn

🔥 41 minutes ago

🇺🇸 United States – Remote

💵 $51.3k - $68.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

Where this job comes from

Posted on KellyServices's careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

Logo of KellyServices

KellyServices

51 - 200 employees

🎯 Recruiter

🤝 B2B

💼 Consulting

Recruitment • B2B • Consulting

KellyServices is a global workforce solutions company that provides staffing, talent acquisition, managed workforce programs, and project/program delivery across a wide range of industries. For 80+ years it has offered temporary staffing, direct hire/recruitment process outsourcing (RPO), managed service provider (MSP) programs through KellyOCG, business process outsourcing (BPO), workforce advisory/consulting, and specialized divisions serving education, engineering, digital infrastructure, government, life sciences/clinical, and other sectors. Kelly combines recruiting, program management, and outcome-based project delivery to source and manage contingent, permanent, and project-based talent for employers worldwide.

📋 Description

• Provide staffing support for a variety of positions using a consultative approach with hiring managers and candidates • Conduct consultation calls with hiring managers to assess needs and determine sourcing strategies • Use procurement technologies to facilitate role fulfillment and move requisitions through client processes • Provide complete information and data to the talent supply chain through documentation and consultation calls • Monitor requisition progress and follow up • Review resumes using candidate assessment and selection techniques and shortlist qualified candidates • Support timecard, expense management, invoicing, and correction processes • Coordinate and schedule interviews • Negotiate bill rates aligned with current market rates • Manage market goals, competing priorities, Kelly processes, technology, and documentation requirements • Ensure KPI and SLA objectives are met and participate in continuous improvement and service delivery • Use bill-rate benchmarking and competitive bidding for customer cost containment • Build and maintain customer and supplier relationships • Identify service delivery issues and provide timely solutions • Liaise with suppliers to resolve operational issues and escalate as appropriate • Contribute client and requirement expertise to the annual supplier summit • Use client and market data to set realistic recruiting-cycle expectations • Work independently, take initiative, and make decisions • Develop understanding of procurement-tool functionality and capabilities supporting KellyOCG’s MSP solution • Support technology updates by explaining new functionality to clients and suppliers • Troubleshoot simple procurement-technology issues escalated by clients or suppliers

🎯 Requirements

• 2+ years of relevant experience • Recruitment background or equivalent; work experience in temporary labor, service level, and/or customer service industry • Ability to multitask and maintain attention to detail • Excellent communication skills in one-on-one and group settings with internal and external audiences • Technical proficiency in MS Office, internet, and VMS tools • Beeline experience, including Admin Configuration, distribution lists, job posting templates/job catalogs, and Activity items • Proven experience creating and developing strategic relationships • Ability to manage MSP KPI and SLA performance, root cause analysis, reporting accuracy, and continuous improvement plans • Ability to partner with AM and lead delivery improvement initiatives • Ability to assess candidates against criteria and use program data to educate customers and suppliers and drive change • Supply base management experience, including supplier onboarding, scorecards, and performance initiatives • Strong verbal and written communication skills • Process-oriented and skilled in client consultation within an MSP • Strong invoice resolution experience in an MSP, including understanding invoice rejection reasons and resolution processes • Bachelor’s degree or certification in Business/Human Resources or equivalent experience

🏖️ Benefits

• Total compensation package including benefits as applicable to the position • Benefits focused on total well-being

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