Account Director, Design & Technology

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🏄 California, Colorado, +12 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🌴 South Carolina – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $113.6k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Kickstarter

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

👥 B2C

🌍 Social Impact

📱 Media

💰 Series D on 2022-01

B2C • Social Impact • Media

Kickstarter is a crowdfunding platform that allows creators to bring their projects to life with the support of backers. It covers a wide range of categories, including art, comics, design, film, games, and technology. Kickstarter has successfully funded over 270,000 projects, with over $8 billion pledged by backers worldwide. The platform also highlights projects from diverse creators, such as Black, Hispanic, Latin, LGBTQIA+, and others to promote creativity and inclusivity.

📋 Description

• Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life. • Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. • Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches. • Develop and refine category-specific educational resources in collaboration with internal teams to better support creators. • Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources. • Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities. • Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline. • Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities. • Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities. • Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs. • Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth. • Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths. • Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning. • Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators. • Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience. • Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. • Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter.

🎯 Requirements

• You have at least 5 years of professional experience working in Design & Technology, including a network of connections with the community and industry knowledge. • You have strong knowledge of Design & Technology and an understanding of what makes projects in these areas a good fit for Kickstarter. • You have a demonstrated ability to collaborate and execute on strategic plans that get data-driven results. • You have exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and able to represent Kickstarter in a positive light at industry events. • You have a strong sense of what makes projects within your categories of focus stand out — with the ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently. • Bonus points if you are a creator within your categories of focus, an entrepreneur, and/or a Kickstarter creator. • Bonus points if you have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don't already have a strong audience).