Client Implementation Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

Where this job comes from

Posted on Kindercare's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

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Kindercare

1 - 1 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Kindercare is a medical practice focused on identifying and addressing factors that contribute to health conditions linked to allergies, nutritional status, and environmental influences. It aims to amend such conditions where possible using avoidance strategies, nutritional supplementation, lifestyle changes, and other therapeutic modalities.

📋 Description

• Lead new site and program launches from kickoff through post-opening support • Manage implementation timelines, financial details, contracts, reporting, billing coordination, and key deliverables • Build trusted client partnerships and provide proactive guidance • Support client satisfaction, retention, renewals, and program growth • Manage contracts for new sites, renewals, expansions, and alternative funding programs • Partner with Sales, Legal, Finance, and Operations on RFPs and new business opportunities • Connect clients with internal teams to ensure communication, stakeholder alignment, and execution of commitments • Balance high-volume site and summer camp launches with renewals, contract execution, mid-year openings, and ongoing client support

🎯 Requirements

• Bachelor’s degree in business, marketing, communications, education, or related field or equivalent professional experience preferred • Experience managing business-to-business (B2B) client relationships • Childcare industry or related field experience is a plus • Strong communication and interpersonal skills • Ability to navigate difficult client consultations and human relations matters with integrity, professionalism, and respect • Ability to adapt to changing priorities and business needs • Strong organizational and time-management skills • Ability to manage multiple priorities and deadlines • Ability to interpret, communicate, and implement organizational policies and procedures • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint • Ability to quickly learn new software • Ability to travel approximately 20–30%

🏖️ Benefits

• Discounted child care benefits • Medical, dental, and vision benefits for employees’ families and pets • Employee assistance programs supporting mental health and personal growth • Health and wellness programs • Paid time off • Discounts for work necessities, such as cell phones

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