Product Manager, Agentic AI

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🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 15%

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KINETIC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🛡️ Insurance

☁️ SaaS

🔧 Hardware

💰 $11.3M Series A on 2020-12

Insurance • SaaS • Hardware

Kinetic is a technology-driven workers' compensation insurer that provides coverage and claims management for frontline industries. Kinetic combines an injury management platform, return-to-work claims management, dedicated claims teams, and safety technology (Reflex wearable devices) to reduce claim costs, speed recovery, and improve workplace safety. It serves policyholders, brokers, and self-insured businesses—particularly in parcel delivery, transportation, janitorial, hospitality, manufacturing, and warehousing—offering real-time claims intelligence, industry-specific pricing, and broker-friendly submission processes.

📋 Description

• Own the roadmap for Kinetic's agent orchestration layer, including models and routing, tools and memory, observability, permissions, and guardrails • Run the agent registry with documented ownership, purpose, autonomy tier, and behavior logging for every agent • Define how agents are deployed, versioned, and rolled back • Manage prompts, tool definitions, and model versions like code • Track usage, cost, and latency per agent • Lead cleanup of existing AI scripts and workflows by retiring, replatforming, or sunsetting them • Keep business logic, specifications, and evaluation data portable across frameworks and models • Partner with experience-team PMs to determine whether agents or simpler automation should solve business problems • Translate use cases into agent specifications, including inputs, tools, autonomy boundaries, human escalation paths, success metrics, and baselines • Write, test, and iterate on system prompts, tool descriptions, and structured outputs with agent and data engineers • Tie every agent to a business metric before scaling • Build golden datasets and run regression suites when prompts, tools, or models change • Own rollout gates from shadow mode through staged rollout to full production • Maintain the autonomy-tier policy and define required human checkpoints • Produce architecture maps, evaluation histories, audit trails, and before-and-after metrics • Report to the VP of Product and collaborate with product managers across Broker, Policyholder, Underwriter, Claims, Data, and Business Systems teams

🎯 Requirements

• 5+ years in Product Management, Technical Product Management, or a similar role • 1+ year shipping LLM-powered or agentic products into production, not just demos • Hands-on prompt engineering: system prompts, tool definitions, multi-step chains, and structured outputs • Experience building or running evaluation for LLM systems, such as golden datasets, LLM-as-judge graders, and regression testing • Working knowledge of agent frameworks and platforms such as CrewAI, LangGraph, OpenAI Agents SDK, or AWS Bedrock AgentCore • Working knowledge of RAG, tool calling, and MCP • Ability to convert messy business needs into requirements, user stories, and acceptance criteria • Experience in startups or high-growth environments • Excellent communication skills and ability to explain probabilistic systems to business leaders • Candidates must reside within the US • Existing authorization to work in the United States • Verification of government-issued identity and employment eligibility prior to employment • Prior experience at an insurtech, MGA, carrier, or another regulated industry such as financial services or healthcare is a plus • Familiarity with workers' compensation, commercial lines underwriting, or claims workflows is a plus • Experience with AI governance frameworks is a plus • Experience with multi-model routing, cost optimization, or human-in-the-loop design for agents is a plus

🏖️ Benefits

• Fully distributed, remote team across all continental US time zones • Medical, dental, and vision insurance • 20 vacation days per year • 9 federal holidays off • Parental Leave • Pre-tax 401k contribution • HSA with compatible health plans • FREE: Health Advocate • FREE: Telehealth Membership • FREE: OneMedical Account • Domestic travel for company offsites and team alignment

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