Agent

Job not on LinkedIn

🕒 June 24

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Kinley Ames

2 - 10 employees

Founded 2018

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Kinley Ames is a staffing and recruiting company that specializes in connecting businesses with dedicated individuals for various roles, primarily in child care and customer service. Their expertise lies in understanding the nuances of sourcing and hiring great talent, ensuring that organizations find the right fit for their staffing needs.

📋 Description

• Answer incoming calls, chats, and emails • Research, analyze and determine the appropriate course of action • Build trust and rapport with the customer through clear, respectful interaction • Offer members alternative vacation options • Solve member concerns for first call resolution • Upsell eligible customers home warranty solutions • Enter new customer information into the system • Process payment deferrals and installment plans • Problem solve, mediate, and negotiate • Escalate issues appropriately

🎯 Requirements

• High school diploma or equivalent • Required language proficiency • Good data entry and typing skills • Great customer service and people skills • Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

🏖️ Benefits

• This is an opportunity for you to work from home, schedule your own hours and spend more time with your family.

Apply Now

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