Program Associate, Entrepreneurial Ecosystems & Operations

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🔥 0 minutes ago

🏈 Alabama, Alaska, +16 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌺 Hawaii – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $55k - $64k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Kiva

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🤝 B2B

☁️ SaaS

📋 Compliance

B2B • SaaS • Compliance

Kiva is an organization that offers solutions for managing website cookies and privacy settings, enhancing site navigation, analyzing site usage, and assisting in marketing efforts. Kiva respects user privacy and allows users to customize their cookie preferences, making sure the user experience is as personalized and seamless as possible without compromising on privacy. Their services are designed to help websites improve performance and provide targeted advertising through the management of cookie data.

📋 Description

• Support a portfolio of 40+ Kiva Hub partners and their Capital Access Managers (CAMs). • Onboard, train, coach, and support partners as they launch, grow, and sustain community-based lending programs. • Serve as a primary point of contact for partner questions, troubleshooting, and technical assistance. • Monitor partner performance and portfolio health, providing proactive recommendations and interventions when needed. • Review and underwrite loan applications using Kiva's social underwriting methodology. • Conduct fraud checks and pre-disbursement reviews. • Monitor repayment performance and implement strategies to improve portfolio quality and repayment rates.

🎯 Requirements

• Bachelor's degree or equivalent professional experience. • 2–4 years of relevant experience in program management, operations, community development, customer success, lending, underwriting, economic development, or related fields. • Strong analytical, critical-thinking, and problem-solving skills. • Exceptional attention to detail and process management. • Excellent written and verbal communication skills. • Demonstrated ability to manage multiple projects, priorities, and stakeholders simultaneously. • Experience working independently in a remote or distributed team environment. • Strong organizational and time-management skills. • Commitment to financial inclusion, entrepreneurship, and social impact. • Ability to build trusted relationships with external partners and internal stakeholders.

🏖️ Benefits

• A work-from-home position; final candidate must be authorized to work in the U.S. • An opportunity to improve real lives, solve hard problems, and change the world • Friendly, supportive, and adventurous environment with a team of engaged colleagues • A comprehensive, industry-leading benefits package including health, dental and vision insurance, parental leave, professional development, 401k matching, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva. • Opportunities to connect with and learn from colleagues and partners around the world