Clinical IS Analyst – Epic Beaker – Intermediate

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🕒 3 days ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏗️ Construction

💼 Consulting

🏭 Manufacturing

Construction • Consulting • Manufacturing

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA is a leading institution in San Antonio for engineering and designed environment research and instruction. The college offers a variety of programs, including nine undergraduate majors, fifteen master's degrees, six doctoral degrees, and eight certificate programs. It features specialized departments and schools such as the School of Architecture & Planning, the Department of Biomedical & Chemical Engineering, and the School of Civil & Environmental Engineering, and Construction Management, among others. With a strong emphasis on student success and professional development, Klesse College provides resources like student organizations, tutoring, and internships. It also boasts state-of-the-art facilities like Makerspaces that encourage collaboration and innovation. As part of the University of Texas at San Antonio, the college is committed to solving grand challenges and preparing future leaders for a global environment.

📋 Description

• Understands and documents current clinical workflows and proposes optimized future workflows for application changes • Presents system enhancement opportunities and creative technical solutions for clinic-related scenarios • Identifies, proposes, builds, and demonstrates application configuration prototypes for review and approval • Performs ongoing maintenance and configuration updates to Epic applications • Creates test scripts, timelines, and plans for application and workflow changes • Tests clinical information system configurations and processes across applications • Coordinates and participates in requestor and user testing • Provides tier-two end-user support remotely and in person • Monitors, investigates, troubleshoots, and resolves incoming tickets • Serves as liaison between users and vendors • Coordinates system fixes and changes with software vendors • Coordinates deployment of application changes with the training team and operations • Performs project management duties and serves as project lead for key initiatives • Develops, documents, and follows internal procedures for related applications and systems • Performs other duties as assigned

🎯 Requirements

• Proven ability to execute multiple assignments simultaneously in a matrixed environment • Critical and analytical thinking proficiency • Strong written and verbal communication skills • Troubleshooting competencies • Excellent organizational management skills • Project management skills • Bachelor’s degree, or 4 years of comparable experience substituted for a degree • Minimum 3 years of relevant experience with clinical or business systems • Exposure to software development/build lifecycles • Epic certification for assigned modules (Beaker) required within 18 months of hire, as specified by the department director • Epic Beaker certification must be maintained according to Epic Corporation standards • May be required to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48

🏖️ Benefits

• Medical insurance, including free employee UT SELECT Medical insurance • Family medical coverage available through payroll deduction • Discounted copays and coinsurance through UT Health Physicians • $50,000 group term life insurance • $50,000 basic accidental death and dismemberment insurance • Options to purchase additional employee and dependent coverage at group rates • Three dental insurance plan options through Delta Dental • Two PPO dental plans and one dental HMO plan • Two vision plan options through Superior Vision Services • Disability insurance • Flexible spending accounts for dependent care and healthcare expenses • Teacher Retirement System (TRS) or Optional Retirement Plan (ORP) • Employer matching of employee contributions under TRS • Voluntary retirement programs with five retirement plan providers • Front-loaded paid time off: 128 to 208 hours (16 to 26 days), based on years of service • Extended Illness Bank: 8 hours accrued per month • Paid Family Leave: up to 240 hours (6 weeks) after 6 months of consecutive employment • 12 paid holidays each year • Discounts on services, tickets, and gym membership