Field Service Technician

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $30 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Knightscope

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

💼 Consulting

🏭 Manufacturing

📦 Logistics

💰 $1.7M Post-IPO Equity - Knightscope on 2025-03

Consulting • Manufacturing • Logistics

Knightscope is a company that designs, manufactures, and deploys autonomous security robots and stationary emergency communication devices, combined with AI-driven detection systems and remote monitoring software to deter, detect, and report threats at commercial, public, and government sites. Their product lineup includes autonomous patrol robots (K5, K7), stationary units (K1 Hemisphere, Blue Light towers and call boxes), automated gunshot detection, LiDAR-based sensing (K1 Laser), and cloud-based security operations and emergency management software, plus managed monitoring and response services. Knightscope positions itself as an integrated provider of hardware, software (browser-based monitoring), AI-enabled sensing, and managed security services for campuses, municipal spaces, transportation hubs, retail, and other enterprise environments.

📋 Description

• Maintain and repair Emergency Call Devices and other Knightscope systems deployed in various locations. • Monitor health of systems and if needed calibrate sensors, compute, radios, and power systems. • Run diagnostics, perform firmware updates, and ensure system health. • Provide comprehensive reports on work performed and travel time. • Support field testing and live demonstrations by prepping, staging, and deploying Knightscope assets. • Perform rapid troubleshooting and reconfiguration in dynamic testing environments. • Maintain detailed records of equipment status, repairs, and system updates. • Collaborate with the engineering team to iterate on platform designs and improve reliability. • Manage Equipment/Parts logistics including staging, transport, and readiness for deployment. • Help shape operational processes and safety standards as we scale. • Operate and service company vehicles and field equipment safely and in compliance with all applicable regulations.

🎯 Requirements

• Comfortable working with hardware, tools, and test equipment in the field. • Strong attention to detail and organizational skills; able to manage multiple systems and timelines. • Clear communicator who can collaborate across teams and document work thoroughly and meticulously track work and document accordingly to support various client needs. • Comfortable lifting and transporting equipment (up to 75 lbs). • Ability to sit, stand, and climb for extended periods and operate lifts or ladders and operating at an elevated level. • Familiarity with computer systems and software. • Legal authorization to work in the United States is required. • Required to wear and properly use all assigned safety gear and personal protective equipment (PPE). • Must possess and maintain a valid driver's license and pass a Motor Vehicle Record (MVR) check.

🏖️ Benefits

• Medical • Dental • Vision • 401(k) • Paid time off