Field Service Engineer – Multiple States

🔥 59 minutes ago

🌽 Illinois, Iowa, +6 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌾 Nebraska – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $89.2k - $133.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Caterpillar Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🏭 Manufacturing

🚀 Aerospace

🏗️ Construction

💰 $147.5k Grant on 2009-12

Manufacturing • Aerospace • Construction

Caterpillar Inc. is a global leader in the manufacturing of heavy machinery and equipment, known for its extensive range of products including engines, excavators, dozers, and articulated trucks. With a history spanning over 100 years, Caterpillar has dedicated itself to supporting customers across essential industries such as construction, mining, and energy, contributing to infrastructure and resource development worldwide. The company is committed to innovation, sustainability, and enhancing productivity through advanced technology and a global dealer network.

📋 Description

• Deliver technical expertise supporting field startups for both standard and custom switchgear systems. • Handle warranty claims, perform remedial repairs, and support preventative maintenance contracts within your assigned territory. • Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear systems. • Ensure high levels of customer satisfaction across the assigned territory while supporting on-call service needs (75% travel required). • Assist and train internal technicians and external customers on preventative maintenance, troubleshooting, repair, and equipment testing. • Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues. • Support dealer service and sales teams in promoting products and services. • Submit daily service reports, weekly expense reports, and maintain accurate project documentation in a timely manner. • Stay current on training for new and updated systems, technologies, and platforms. • Gather feedback to identify opportunities for new products and improvements to existing offerings. • Evaluate manufacturing and production processes to identify defects and recommend design modifications to improve efficiency and quality. • Track, manage, and ensure resolution of product quality and performance issues. • Communicate technical specifications and service instructions clearly to ensure optimal product performance.

🎯 Requirements

• Bachelor’s degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET); alternatively, at least 3 years of relevant industry experience. • Experience working cross-functionally with engineers, contractors, consultants, and end users • Knowledge of power systems, including switchgear, ATS, and generator systems, with ability to read electrical schematics and blueprints • Experience with automation and controls, including PLC-based systems, HMIs, and distributed control systems • PLC experience with one or more: Modicon/Schneider, Rockwell/Allen-Bradley, Siemens, or GE • HMI experience preferred (e.g., Rockwell FactoryTalk, Siemens, Vijeo, iFix, Wonderware) • Minimum 2 years of related experience or 4 years of equivalent experience • Valid driver’s license and ability to meet background, drug, and medical requirements.

🏖️ Benefits

• Medical, dental, and vision benefits* • Paid time off plan (Vacation, Holidays, Volunteer, etc.)* • 401(k) savings plans* • Health Savings Account (HSA)* • Flexible Spending Accounts (FSAs)* • Health Lifestyle Programs* • Employee Assistance Program* • Voluntary Benefits and Employee Discounts* • Career Development* • Incentive bonus* • Disability benefits • Life Insurance • Parental leave • Adoption benefits • Tuition Reimbursement • * These benefits also apply to part-time employees