
1001 - 5000 employees
Founded 2010
🔒 Cybersecurity
☁️ SaaS
📚 Education
Cybersecurity • SaaS • Education
KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.
🔥 3 minutes ago
🌽 Illinois – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
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1001 - 5000 employees
Founded 2010
🔒 Cybersecurity
☁️ SaaS
📚 Education
Cybersecurity • SaaS • Education
KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.
• Manage assigned enterprise and strategic customer accounts • Maximize cross-sell, add-on, upgrade, subscription, and seat-expansion opportunities • Promote and sell KnowBe4 products and services to organizations with 1,501+ employees • Build and maintain a pipeline of cross-sale, add-on, and upgrade opportunities • Develop and manage relationships with assigned accounts • Identify key decision makers and qualify opportunities • Articulate the value of KnowBe4’s full product suite and its security benefits • Achieve or exceed monthly quotas and targets • Promote products and services at trade shows as requested • Follow up on marketing leads to generate sales opportunities • Offer or negotiate discounted pricing within established policies and procedures • Maintain accurate records of customer interactions, demos, tasks, and relevant information • Support renewals where there is an opportunity to grow the account • Collaborate with Customer Success Managers and Renewal Specialists to increase customer commitment, ARR, and product-suite adoption
• Bachelor's Degree strongly preferred; exceptions may be made for military experience • Proven track record selling to EVP and C-level executives • 5+ years SaaS sales experience • Experience selling deals of $500K+ in the Enterprise segment • Experience selling multi-year deals • English and local language proficiency required for international applicants • Expertise in value-based selling methodologies with enterprise accounts • Executive-level presentation and communication skills • Experience with strategic account planning and measurable account growth • Experience managing opportunities involving multiple stakeholders • Track record managing and closing complex, multi-year deals • Experience creating and communicating compelling business cases • Consultative selling and value selling methodology experience • Experience handling technical objections • Skilled in discovery conversations and tailored product demonstrations • Technical aptitude and experience using sales tools • CRM experience, preferably Salesforce • Pipeline management and accurate forecasting experience • Familiarity with IT security concepts and practices • Experience with Salesforce and Gmail • Network+ or Security+ preferred • Strong written and verbal communication skills with presentation experience • Time management and organizational skills • Ability to handle rejection and maintain persistence • Must be able to work with minimum supervision • General understanding of human risk management, network and email security, SIEM/SOAR, Zero Trust Architecture, cloud security architecture, phishing attack vectors, IAM, and security orchestration and automation • General understanding of enterprise IAM, SIEM, EDR, cloud security, email security, and GRC platforms • Basic computer literacy and comfort with business applications • Ability to quickly grasp and explain basic technical concepts • Ability to translate complex topics into simple terms • Interest in current technology and cybersecurity trends • Genuine curiosity and strong desire to learn about cybersecurity and technical concepts • Proven track record of grit, resilience, high performance under pressure, goal achievement, leadership, and competitive discipline
• Company-wide bonuses based on monthly sales targets • Employee referral bonuses • Adoption assistance • Tuition reimbursement • Certification reimbursement • Certification completion bonuses • Modern, high-tech, and fun work environment
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