Project Manager, Media Operations

🕒 September 8

🗽 New York – Remote

🗽 New York – Remote

💵 $115k - $125k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Known

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🤖 Artificial Intelligence

Marketing • Advertising • Artificial Intelligence

Known is a full-service, data-driven marketing agency renowned for its integration of data science with creative advertising. Anchored in transparency and innovation, Known uses advanced machine learning and AI to optimize media strategies and drive performance for its clients across various sectors, including finance, technology, media, and consumer goods. The agency's unique approach combines PhD-level data expertise with award-winning creativity to deliver impactful and culturally relevant campaigns, earning it recognition on Ad Age's prestigious Agency A-List. Known operates as a global agency with multiple locations in the U. S. , employing a diverse and hybrid workforce of curious innovators.

📋 Description

• Develop robust, disciplined, and consistent processes and best practices for on-time delivery in a fast-paced, complex environment. • Partner with the Media Science team to identify operational risks, devise solutions, and implement changes. • Train media team members on established processes and best practices. • Solicit cross-functional input to define, document, train, and maintain best practices for agency tools. • Liaise between the Media Science team and agency-tool support teams to optimize user experience and platform efficiency. • Onboard new accounts, clients, and Known team members to systems and establish operational foundations for account management. • Provide project management support for specific clients or projects when needed, applying best practices to initiative-specific needs.

🎯 Requirements

• 8-10+ years of media operations or project management experience in a fast-paced environment, preferably a media agency or in-house on a media team. • Experience overseeing project management and/or operations for media clients with multiple stakeholders and simultaneous efforts. • Experience with media plan briefing, plan development, campaign execution, trafficking, reporting, and creative asset management. • Understanding of billing and reconciliation processes for media clients and partners/vendors. • Ability to work closely with Data Science, Engineering, and Finance departments. • Collaborative, problem-solving mindset. • Comfortable partnering with clients and senior decision makers. • Disciplined, proactive approach to identifying issues and executing solutions. • Ability to balance structure and discipline with flexibility for evolving client needs. • Effective communication and ability to present new ideas to encourage adoption. • Detail-oriented, organized, and capable of focusing on intricate operational issues. • Experience with Lumina, Prisma, Smartsheet, or JIRA is a plus.

🏖️ Benefits

• Unlimited paid time off • 401k with company matching and no vesting period • Annual bonuses • Generous medical plan • Paid parental leave