Campaign Manager

🔥 29 minutes ago

🐊 Florida – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

📈 Performance Marketing

👻 Ghost score 10%

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Logo of Kobie

Kobie

201 - 500 employees

Founded 1990

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester, with a mission of growing value through loyalty. The company specializes in transforming complex customer data into actionable insights and employs composable technology, human-guided AI, and strategic services to enable loyalty outcomes across various sectors including retail, travel and hospitality, financial services, entertainment, QSR, and telecom. Its Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.

📋 Description

• Own the end-to-end lifecycle of assigned campaigns from intake through post-launch • Gather and document client campaign requirements and validate campaign briefs • Lead kick-off meetings with internal teams and external partners • Own and maintain the marketing calendar for assigned clients • Serve as the primary client contact for campaign status, delivery, and escalations • Manage campaign setup, trafficking, troubleshooting, QA coordination, and optimization • Create and coordinate campaign deployments, including subscriber data, audience segmentation, email scheduling, and sending • Submit and track campaigns in Workfront/Jira and maintain documentation standards • Support A/B and multivariate test planning • Identify process inefficiencies and improve operational workflows • Develop campaign and process documentation, including client-specific work instructions • Proactively escalate risks, blockers, and quality concerns to avoid missed SLAs • Deliver accurate, on-schedule campaigns with proactive and reliable client communication

🎯 Requirements

• Bachelor’s degree required • 2+ years of experience in a campaign management, account management, or project management role • Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required • Experience with a new client implementation • Strong knowledge of Microsoft Office • Ability to organize and prioritize multiple projects and client deadlines with minimal oversight • Strong written and verbal communication and problem-solving skills with an impeccable eye for detail • Ability to work directly in a client-facing role • Agency experience or corporate in-house agency experience • Preferred: Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs • Preferred: Six Sigma, Lean, or other process framework • Preferred: Experience working in workflow management tools such as Workfront or Jira • Preferred: Knowledge of email template development and journey orchestration fundamentals • Preferred: Knowledge of SQL fundamentals or other database technologies

🏖️ Benefits

• Flexible Time Off to recharge when needed • Nine Company-Wide Holidays • A diverse suite of benefits prioritizing your growth, development, and personal well-being • Flexible work environment and freedom to work remotely • Periodic travel opportunities/requirements supporting team collaboration, customer engagements, training, and company events

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