Staff Solutions Engineer

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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Kong Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

API • SaaS • Enterprise

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform. • Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production. • Support PoCs throughout the entire evaluation process. • Ensure 100% customer satisfaction across assigned set of accounts. • Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs. • Create technical documentation for DevOps, implementations, and services engagements. • Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events. • And any additional tasks required by manager.

🎯 Requirements

• 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company. • Solid understanding of cloud computing trends and open source business models • You are a strong listener and communicator. • You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives. • Enthusiasm for working in a high profile, fast-paced startup culture. • Experience with Docker/Kubernetes and other cloud native platforms. • Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities