IT Business Analyst

🔥 3 minutes ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Koniag Government Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🏛️ Government

🎖️ Defense

💼 Consulting

Government • Defense • Consulting

Koniag Government Services is an Alaska Native Corporation (ANC) that provides technical, professional, and operational expertise to the U. S. public sector. KGS supports Defense & Intelligence, Federal Civilian, and Health customers with enterprise solutions, professional services, and operations management, and emphasizes mission-focused outcomes, contracting speed (ANC direct awards), and strategic/technology partnerships. The company positions itself as a mission partner delivering people, technology, and program management to government customers.

📋 Description

• Support the Indian Health Service (IHS), primarily focusing on the Identity and Access Management (IAM) program in a large enterprise environment • Gather and document business and technical requirements for IAM systems • Define roles, entitlements, access definitions, provisioning and de-provisioning processes, reconciliation, certification, and user account life cycles • Conduct business process analysis and customer interviews to derive Role-Based Access Control (RBAC) structures • Perform and document end-user acceptance testing for IAM applications, including SailPoint upgrades and releases • Collaborate with application owners to map application support activities as a Customer Success Manager • Conduct operational analysis, including assessment matrices, gap analysis, cost comparison, and SWOT analysis • Develop test plans and execute test scripts based on business and functional requirements • Coordinate with application administrators and developers on priorities, dependencies, and delivery status • Plan, coordinate, and report assigned contract tasks and maintain operations plans • Analyze IT problems and recommend systems solutions to improve internal administrative operations • Analyze and recommend improvements to internal processes, administrative operations, organizations, and management • Support IT management activities and reporting system development • Manage the IAM enhancement intake process and backlog • Write user stories with acceptance criteria in Azure DevOps and support customer priority reviews

🎯 Requirements

• Bachelor’s degree and experience with application business analysis in a Federal organization or equivalent combination of education / experience • Desired certification: ITIL Foundations • Desired experience with identity governance platforms such as SailPoint IdentityIQ, access certification campaigns, and Agile or Scrum delivery • Demonstrated proficiency in Microsoft 365, ServiceNow, Azure DevOps, and Visio • U.S. Citizen with ability to obtain a Public Trust Clearance • Customer service skills and excellent communication skills (verbal, presentation, and written) • Ability to resolve difficult or challenging problems with senior support or outside software analysis support • Ability to work independently within a team environment • Preference will be given to qualified applicants who are a member of a Federally Recognized Native American Tribe

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) retirement plan • Paid time off • Paid parental leave • Life and disability insurance • Flexible spending accounts • Commuter benefits • Tuition reimbursement • Training made available by the company

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