Program Manager

🕒 August 28

🇺🇸 United States – Remote

💵 $50 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Krispy Krunchy Foods

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

👥 B2C

🍽️ Food & Beverage

B2C • Food & Beverage • Franchise

Krispy Krunchy Foods is a restaurant franchise known for its freshly made, hand-breaded chicken and delicious Cajun-inspired menu items. The company emphasizes a community-oriented approach with a commitment to quality, and they offer an opportunity for others to start their own franchises with minimal fees and comprehensive support. From chicken nuggets to honey biscuits, Krispy Krunchy Foods aims to deliver an exceptional dining experience that keeps customers coming back for more.

📋 Description

• Lead the advancement of four strategic programs through defined maturity stages, progressing from Foundational to Capable and ultimately Compounding • Design, develop, and implement AI/ML-driven analytics solutions for operator profitability, pricing and promotion effectiveness, churn prediction, and sentiment/theme analysis • Partner with Data Engineering and Technology teams to enhance enterprise data capabilities across Snowflake, Salesforce, distributor and order management systems, LMS, and field operations data • Establish, monitor, and communicate business performance indicators to drive improvements in same-store sales growth, operator retention, revenue per location, and NPS • Collaborate with leaders across Operations, Finance, Strategy, Marketing, and Technology to align objectives and deliver measurable results • Develop and deliver executive-level reporting, insights, presentations, quarterly business reviews, NPS analyses, pricing and promotion assessments, MBRs, and Board-level materials • Identify, assess, and mitigate program risks, dependencies, and obstacles • Facilitate stakeholder alignment and decision-making across competing priorities • Support change management, stakeholder communications, training strategies, field team enablement, and accountability frameworks • Establish scalable governance practices, reporting structures, and operating rhythms

🎯 Requirements

• Bachelor's degree in Business Administration, Analytics, Engineering, Information Technology, or a related field — or equivalent practical experience • 5+ years in program or project management, ideally including experience with data, analytics, or AI-enabled initiatives rather than pure process/PMO work • Demonstrated, hands-on fluency with AI tools (e.g., Claude) applied to real analytical work product • Ability to speak to a specific instance of using AI to produce an analysis, report, or decision input • Comfort owning ambiguous, foundational-stage programs • Strong cross-functional stakeholder management skills, particularly with field/operations teams who are not direct reports • Excellent written and verbal communication • Experience with retail, foodservice, franchise, or multi-location operator networks is a plus • Familiarity with a modern data/BI stack (e.g., Snowflake or similar) and a CRM (e.g., Salesforce or similar) is preferred