Director, Global Administration

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🔥 0 minutes ago

🗽 New York, Ohio – Remote

🗽 New York – Remote 🏈 Ohio – Remote

💵 $156.4k - $296.9k / year

⏰ Full Time

🔴 Lead

🖥️ Administration

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏢 Enterprise

🔒 Cybersecurity

☁️ SaaS

Enterprise • Cybersecurity • SaaS

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Lead and coach regional GA managers/leaders to deliver consistent, high-quality administrative services while adapting to regional business needs. • Own the GA global process framework and drive adoption of globally standardized operating procedures and consistent ways of working. • Define and enforce GA governance, controls, and compliance mechanisms, including core control points and operational controls across regions. • Lead GA transformation initiatives to improve productivity, streamline workflows, and scale support without proportional cost growth. • Sponsor adoption of Copilot-enabled workflows and practical use cases for administrative work. • Partner with senior leaders and stakeholders to define service expectations and deliver a trusted executive support experience.

🎯 Requirements

• 5+ years leading operations, shared services, or administrative service delivery in a global/regional model. • Demonstrated experience leading leaders (regional managers), building scalable operating rhythms, and driving adoption of standard processes. • Strong process excellence background (SOP design, documentation discipline, continuous improvement). • Proven governance and controls capability; comfort operating in high-trust, high-confidentiality environments. • Strong executive presence and stakeholder management skills; ability to translate business needs into service outcomes.

🏖️ Benefits

• Medical and dental coverage • Disability • Retirement benefits • Paid leave • Paid time off